Hardware firewall payment and pricing model

Balance

Depending on the type of balances in the account, a single balance or a primary balance is used for payment.

You can pay for the firewall with different types of funds: basic funds and Selectel compensation bonuses.

Payment Model

When ordering a hardware firewall, a tariff plan is set, which determines the duration of the paid period and the payment amount. The payment day is set on the day of delivery of the firewall, and the first paid period starts with it.

You can view the payment day, payment amount and duration of the paid period in the control panel: from the top menu, click Products → Servers and Hardware → Firewalls → Firewall page → Services tab . You can change the pricing plan and payday.

When the paid period ends, the firewall is automatically renewed for the same period.

Payment is deducted in a lump sum for the entire period. When paying, bonuses are debited first, then fixed assets. The amount of debiting of one type of funds is a multiple of the daily cost of the firewall.

note

For example, a firewall costs 54,000 ₽/month, one day costs 1,800 ₽. Let's say you have 60,000 ₽ of fixed assets and 4,000 ₽ of bonuses. Then when you renew the service, 3,600 ₽ of bonuses will be deducted first, followed by 50,400 ₽ of fixed assets.

If you no longer need the firewall, cancel it. If you cancel the service, you can get a refund for the full unused months by creating a ticket.

Change tariff plan and payment day

In the Control Panel, on the top menu, click Products and select Dedicated Servers.
Go to the Firewalls section.
From the firewall's menu, select Change Rate Plan and Payment Day. By default, the billing day is the day the firewall is delivered. If the firewall was ordered on the first day and delivered on the third day, the payday is the third day.
Select a new rate plan.
Optional: enter a new payday.
Click Save Changes. The next payday will not change. The payday will only change in the next period.

Blocking of resources if there is not enough money on the balance

If there is not enough money on your balance at the time of the charge to pay in full, the firewall will be extended and continue to be charged on a daily basis.

After four days, access to the local network and the Internet is blocked for the firewall, the protected infrastructure behind the screen becomes inaccessible from the Internet. After 10 days, the service is deleted without the possibility of restoration.

Holidays and weekends are not included in the calculation.

If there is not enough money on your balance to pay for the day, the firewall will be charged as a debt. The debt does not burn off after the firewall is removed.

note

For example, the next payment for your 54,000 ₽/month firewall is July 11, 2023. If you do not have enough money in your account, a daily server fee of 54,000 ₽ ÷ 31 days = 1,732₽ will be calculated and debited at renewal. Payment will be debited on a daily basis until the balance is full (minus the days already paid). If payment is not received, after four days, LAN and internet access will be blocked for the firewall. After 10 days, the firewall will be deleted with no possibility of recovery.

If the money takes a long time or there is no possibility to replenish the balance, legal entities can apply for a deferred replenishment of up to five days.

Prices

The rental cost depends on the pool and the hardware firewall model selected.

Prices for renting a firewall can be viewed at selectel.ru.

Reporting documents

Reporting documents are available after payment.