Payment model and pricing for hardware firewalls

Balance

Depending on the type of balances in the account, a unified balance or main balance is used for payment.

You can pay for a firewall with different types of funds: basic funds and compensation bonuses from Selectel.

Payment model

When ordering a dedicated firewall, a billing plan is set that determines the duration of the paid period and the payment amount. The billing day is set on the day the firewall is provisioned; this also marks the start of the first paid period.

You can view the billing day, payment amount, and paid period duration in the control panel: in the top menu, click Products → Servers and Hardware → Firewalls → firewall page → Services tab. You can change the billing plan and billing day.

When the paid period ends, the firewall is automatically renewed for the same period.

The payment is charged as a one-time fee for the entire period. When paying, bonuses are deducted first, followed by main funds. The amount deducted for one type of funds is a multiple of the daily cost of the firewall.

note

For example, a firewall costs 54 000 ₽/month, and one day costs 1 800 ₽. Suppose you have 60 000 ₽ in main funds and 4 000 ₽ in bonuses. Then, when renewing the service, 3 600 ₽ will be deducted from bonuses first, and then 50 400 ₽ from main funds.

If the firewall is no longer needed, cancel it. When canceling the service, you can get a refund for fully unused months; to do this, create a ticket.

Change billing option and payment day

In the control panel, on the top menu, click Products and select Dedicated Servers.
Go to the Firewalls section.
In the firewall menu, select Change billing plan and billing day. By default, the billing day is the day the firewall is provisioned. If the firewall was ordered on the first, and provisioned on the third, the billing day will be the third.
Select a new billing option.
Optional: enter a new payment day.
Click Save changes. The current payment day will not change. The payment day will change only in the next period.

Resource blocking if there are insufficient funds on the balance

If there are insufficient funds on the balance at the moment of debiting for full payment, the firewall will be extended and continue to be charged daily.

After four days, access to the local network and the internet is blocked for the firewall, and the infrastructure protected by the firewall becomes inaccessible from the internet. After 10 days, the service is deleted without the possibility of recovery.

Holidays and weekends are not included in the calculation.

If there are insufficient funds in your account to cover the daily cost, the firewall will be charged on credit. The debt does not expire after the firewall is deleted.

note

For example, the next payment for your firewall costing 54 000 ₽/month is July 11, 2023. If there are insufficient funds in your account, the daily cost of the server will be calculated and deducted upon renewal: 54 000 ₽ ÷ 31 days = 1 732 ₽. Payment will be deducted daily until enough funds are added to your balance to cover the full payment (minus the days already paid for). If payment is not received, access to the local network and the internet will be blocked for the firewall after four days. After 10 days, the firewall will be deleted without the possibility of recovery.

If payments take a long time to process or you are unable to top up your balance, legal entities can request a balance top-up deferment for up to five days.

Pricing

The rental cost depends on the pool and the selected hardware firewall model.

Firewall rental prices can be viewed at selectel.ru.

Accounting documents

After payment, you can get accounting documents.