Payment model and pricing for hardware firewalls

Balance

Depending on the type of balances in the account, a unified balance or main balance is used for payment.

You can pay for a firewall with different types of funds: basic funds and compensation bonuses from Selectel.

Payment model

When ordering a hardware firewall, a billing plan is set, which determines the duration of the paid period and the payment amount. The payment day is set on the day the firewall is provisioned, and the first paid period begins at that time.

You can view the payment day, payment amount, and paid period duration in the Control Panel: in the top menu, click Products → Servers and Hardware → Firewalls → firewall page → Services tab. You can change the billing plan and payment day.

When the paid period ends, the firewall is automatically renewed for the same period.

Payment is charged as a one-time fee for the entire period. When paying, bonus funds are deducted first, followed by main funds. The amount deducted for each fund type is a multiple of the firewall's daily cost.

note

For example, a firewall costs 54 000 ₽/month, one day costs 1 800 ₽. Suppose you have 60 000 ₽ in main funds and 4 000 ₽ in bonuses. Then, when renewing the service, 3 600 ₽ will be deducted from your bonuses first, and then 50 400 ₽ will be deducted from your main funds.

If you no longer need the firewall, cancel it. When cancelling the service, you can request a refund for full, unused months; to do this, create a ticket.

Change billing option and payment day

In the control panel, on the top menu, click Products and select Dedicated Servers.
Go to the Firewalls section.
In the menu of the firewall, select Change billing plan and payment day. By default, the payment day is the day the firewall was provisioned. If the firewall was ordered on the first of the month but provisioned on the third, the payment day will be the third.
Select a new billing option.
Optional: enter a new payment day.
Click Save changes. The current payment day will not change. The payment day will change only in the next period.

Resource blocking if there are insufficient funds on the balance

If there are insufficient funds on the balance at the moment of debiting for full payment, the firewall will be extended and continue to be charged daily.

After four days, access to the local network and the internet is blocked for the firewall, and the protected infrastructure behind the firewall becomes inaccessible from the internet. After 10 days, the service is deleted and cannot be restored.

Holidays and weekends are not included in the calculation.

If your balance is insufficient for the daily payment, the firewall will be charged on credit. The debt does not disappear after the firewall is deleted.

note

For example, the next payment for your firewall, which costs 54 000 ₽/month, is July 11, 2023. If there are insufficient funds in your account, the daily cost of the server will be calculated and deducted upon renewal: 54 000 ₽ ÷ 31 days = 1 732 ₽. Payment will be deducted daily until your balance reaches enough for a full payment (minus the days already paid for). If payment is not received, access to the local network and the internet for the firewall will be blocked in four days. In 10 days, the firewall will be deleted and cannot be restored.

If payments take a long time to process or you are unable to top up your balance, legal entities can request a balance top-up deferment for up to five days.

Pricing

The rental cost depends on the pool and the selected hardware firewall model.

Firewall rental prices can be viewed at selectel.ru.

Accounting documents

After payment, you can get accounting documents.