Reporting documents
Selectel provides several types of reporting documents:
You can receive reporting documents as:
- copies — copies automatically appear in the Control panel and are sent to the account email;
- originals — to receive originals, you must select a delivery method.
If an account is registered to an individual or a non-resident of the Russian Federation, only UTD copies in the control panel are provided.
Services of a single account cannot be issued with different sets of accounting documents. If you need to keep separate accounting for different services, create a new account and transfer the required services to it.
Types of documents
Universal Transfer Document
A Universal Transfer Document (UTD) is a primary accounting document that combines an act of services rendered and an invoice. The UTD confirms the fact that services were rendered and their cost, and serves as the basis for tax and accounting records.
The UTD displays only services paid with main funds. If the service was paid with bonuses or VK bonuses, it will not be displayed in the UTD.
Generated monthly. Before January 1, 2024, it was provided as a certificate of acceptance and a tax invoice.
Reconciliation report
Unavailable for accounts registered to individuals or non-residents of the Russian Federation.
A reconciliation report is a document that shows information about received payments and the amounts of services rendered from the beginning of the calendar year to the start of the reporting month. A reconciliation report can be used to obtain data on the state of financial settlements and the presence/absence of debt or overpayment.
A reconciliation report may reflect a debt amount from Selectel. This amount is not actually a debt: it has already been debited for services but has not yet been closed by documents, as the paid service period does not coincide with the calendar month.
Generated monthly and quarterly. If you need a reconciliation report for a different period, create a ticket.
In addition to the reconciliation report, you can download receipts from the Control panel. Receipts are generated for top-ups marked in the reconciliation report as Loading EMF (loading electronic money funds). These are balance top-ups by bank card, via QR code, and via YooMoney wallet.
Schedules and methods for obtaining reporting documents
* If you requested to receive originals via this method.
Obtain reporting document copies
Copies with a facsimile signature are provided, which have no legal force, but can be used for preparing financial reporting and primary accounting documents. When you receive the original accounting documents, you can attach them to existing reports.
Copies for the reporting period are generated within five business days of the new month.
In the control panel
In the Control panel (top menu → Billing → Accounting documents section), only the UTD appears monthly.
Documents can be downloaded by:
- Account Owner;
- Control panel users who have permissions with the Account scope and one of the roles:
member,billingorreader.
Via email
UTDs and a reconciliation report are sent via email monthly. Documents are automatically sent to the primary email address and recipients of the account notification category "Accounting Documents".
Obtain original reporting documents
Two methods are available — EDM and mail. To receive originals of accounting documents, select a method for receiving originals.
EDM
If you choose EDM, all document exchange with Selectel will take place using this method.
We send generated reporting documents within 10 business days after the end of the reporting period: UTD — monthly, reconciliation report — quarterly. You must accept and sign the documents.
If an error occurs while receiving documents due to the power of attorney of the Selectel signatory, upload the machine-readable power of attorney (MPOA) of the signatory into 1C. To obtain a machine-readable power of attorney, in the Control panel in the top menu click Billing → Accounting documents section and download the required MPOA.
To upload the power of attorney to 1C, use the instructions from 1C.
By mail
We generate UTDs in hard copy monthly and send them to the specified address; delivery takes four to six weeks. We provide reconciliation reports by mail only upon request.
Select original documents receipt method
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In the Control panel in the top menu, click Billing.
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Go to the Accounting documents section.
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In the Settings section, click Change settings.
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Select a delivery method — Electronic document management, By mail, or Do not receive.
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If you selected Electronic document management, select an operator from the list. If the required operator is not in the list, select Other operator and enter the operator's name.
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If you selected By mail, specify the address:
- if the postal address matches the physical address specified in the account, select the Postal address matches physical address checkbox;
- if the mailing address differs from the physical address, enter the postal code and address.
You can view the physical address in the Control panel: in the upper-right corner, open the menu (account number) → Profile → Personal information section.
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Click Save changes. If you selected electronic document management or your postal address does not match the physical address, a ticket will be created automatically. We will contact you in this ticket to verify the details and arrange delivery.