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Order a hardware firewall

  1. Order a firewall.
  2. Order a subnet.
  3. Gain access to the firewall.

1. Order a firewall

  1. In the Control panel, from the top menu, click Products and select Dedicated Servers.

  2. Go to the Firewalls section.

  3. Click Order Firewall.

  4. Select the region and pool.

  5. Select the firewall model. Device models may vary across pools. If the required model is not available in the selected pool, submit a ticket specifying the pool and model, and we will advise on availability and lead times.

  6. Select the VLAN to which you want to connect the firewall. If you do not have a VLAN, it will be created automatically.

  7. Select which subnet to protect with the firewall:

    • existing — select Select existing subnet and choose a subnet from the list;
    • or new — select Create new subnet and order a subnet after paying for the firewall.
  8. Optional: if you want to provide us with specific firewall configuration details or other important information, enter it in the Comment field.

  9. Select a billing period.

  10. Click Pay.

  11. Review the details and click Pay for service. A service order ticket will be generated after payment.

2. Order a subnet

If you selected Create new subnet at step 6 when ordering a firewall, the page for ordering a dedicated subnet will open after payment.

  1. On the dedicated subnet order page, in the Service section, select dedicated servers.
  2. In the Pool section, select the region and pool specified when ordering the firewall in step 3.
  3. In the VLAN section, select the VLAN specified when ordering the firewall in step 5.
  4. Select a billing period.
  5. Click Pay.
  6. Go to the ticket that was created after paying for the firewall and state that you have ordered a new subnet.

3. Get access to a firewall

We will provide the firewall connection details—IP address, username, and password—in a ticket. The maximum lead time for firewall access is five business days. If the firewall is connected to an existing network, a Selectel employee will perform the preliminary configuration and coordinate the connection time with you in the ticket. Downtime will not exceed 15 seconds.