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Defer payment for groceries

Last update:

Individuals and legal entities can defer payment for some products — if there are insufficient funds on the balance to pay, the products will continue to work.To activate deferred payment it is necessary to fulfill the conditions.

Legal entities can also postpone top-up — credit the balance by a letter of guarantee and use it to pay for any products, and actually top up the balance later.

To activate deferred payment you can:

  • in advance with a positive balance — if there are insufficient funds on the balance to pay, the products will continue without blocking;
  • in case of negative balance, when the operation of the products is already blocked — after activation of deferral the operation of the products will be automatically unblocked and they will continue to work.

Once the deferral is connected, products will continue to run on borrowed time for four business days, excluding weekends ♪ and holidays ♪.If you do not make payment within four days, all products will be blocked — and will continue to be charged for them.In case of further non-payment, we will remove the resources according to the SLA of the products.

Products for which deferral can be activated⁠

Conditions for activating deferral⁠

  • you are a resident of the Russian Federation;
  • You have spent more than 10,000 ₽ 10,000 ₽ on any grocery bill in the last month;
  • a single balance is used for payment.

Connect deferral⁠

  1. In the control panel, on the top menu, click Billing.
  2. Go to the Deferred Payment section.
  3. Click Connect Delay.
  4. Check the box I agree to the terms and conditions of the contract.
  5. Click Connect.

Deactivate deferral⁠

  1. In the control panel, on the top menu, click Billing.
  2. Go to the Deferred Payment section.
  3. Click Disable.