Auto-topping up the balance

To ensure there is always enough money in your balance to pay for products and services, you can set up auto-topping up your balance from a bank card by a specific amount.

You will receive email notifications about upcoming, successful, and failed charges (for example, if there are insufficient funds on the card or a technical failure occurred at the bank).

You can set up auto-topping up your balance:

by schedule — topping up will occur on a specific day of the month at 12:00 Moscow time;
balance threshold — topping up will occur when the balance amount drops to the specified value.

To configure auto-topping up, a bank card must be saved. All auto-top-ups can use one bank card. You can connect auto-topping up for each balance:

for service-specific balances, you can connect one scheduled top-up and one balance threshold top-up;
unified balance, you can connect several scheduled top-ups and one balance threshold top-up.

Save a bank card

To avoid entering card details for every payment or to connect auto-topping up, you can save it. If a card is saved but auto-topping up is not enabled, funds will not be charged from the card.

To save a card when topping up the balance select the Save card checkbox. Within 10 minutes, the card will appear on the Auto-topping up the balance page in the My cards.

Selectel does not store bank card details. Data is processed by the Your Payments international processing center payment system, which uses a PCI DSS Level 1 security certificate to protect data.

Delete a bank card

In the control panel, in the top menu, click Billing.
Go to the Auto-topping up the balance section.
In the card entry, click .

Enable auto-topping up the balance

Before enabling auto-topping up the balance, you must save your bank card.

In the control panel, in the top menu, click Billing.
Go to the Auto-topping up the balance section.
Click Add auto-topping up.
Select a condition for auto-topping up.
Select a bank card.
If you selected auto-topping up by schedule, specify the day of the month when the auto-topping up will occur.
If you selected auto-topping up by balance threshold, specify the amount at which the auto-topping up will be triggered.
Enter the top-up amount.
Click Add. A notification about enabling auto-topping up will be sent to your email.

Edit auto-topping up the balance

In the control panel, in the top menu, click Billing.
Go to the Auto-topping up the balance section.
Change the settings and click Save.

Disable auto-topping up the balance

You can enable a disabled auto-top-up.

In the control panel, in the top menu, click Billing.
Go to the Auto-topping up the balance section.
Disable auto-topping up.

Delete auto-topping up the balance

In the control panel, in the top menu, click Billing.
Go to the Auto-topping up the balance section.
In the menu for auto-topping up, click Delete auto-topping up → Delete.