Auto-topping up the balance
To ensure there is always enough money in your balance to pay for products and services, you can set up auto-topping up your balance from a bank card by a specific amount.
You will receive email notifications about upcoming, successful, and failed charges (for example, if there are insufficient funds on the card or a technical failure occurred at the bank).
You can set up auto-topping up your balance:
- by schedule — topping up will occur on a specific day of the month at 12:00 Moscow time;
- balance threshold — topping up will occur when the balance amount drops to the specified value.
To configure auto-topping up, a bank card must be saved. All auto-top-ups can use one bank card. You can connect auto-topping up for each balance:
- for service-specific balances, you can connect one scheduled top-up and one balance threshold top-up;
- unified balance, you can connect several scheduled top-ups and one balance threshold top-up.
Save a bank card
To avoid entering card details for every payment or to connect auto-topping up, you can save it. If a card is saved but auto-topping up is not enabled, funds will not be charged from the card.
To save a card when topping up the balance select the Save card checkbox. Within 10 minutes, the card will appear on the Auto-topping up the balance page in the My cards.
Selectel does not store bank card information. The data is processed by the payment system of an international processing center, which uses a PCI DSS security certificate to protect data.
Delete a bank card
- In the control panel, in the top menu, click Billing.
- Go to the Auto-topping up the balance section.
- In the card entry, click .
Enable auto-topping up the balance
Before enabling auto-topping up the balance, you must save your bank card.
- In the control panel, in the top menu, click Billing.
- Go to the Auto-topping up the balance section.
- Click Add auto-topping up.
- Select a condition for auto-topping up.
- Select a bank card.
- If you selected auto-topping up by schedule, specify the day of the month when the auto-topping up will occur.
- If you selected auto-topping up by balance threshold, specify the amount at which the auto-topping up will be triggered.
- Enter the top-up amount.
- Click Add. A notification about enabling auto-topping up will be sent to your email.
Edit auto-topping up the balance
- In the control panel, in the top menu, click Billing.
- Go to the Auto-topping up the balance section.
- Change the settings and click Save.
Disable auto-topping up the balance
You can enable a disabled auto-top-up.
- In the control panel, in the top menu, click Billing.
- Go to the Auto-topping up the balance section.
- Disable auto-topping up.
Delete auto-topping up the balance
- In the control panel, in the top menu, click Billing.
- Go to the Auto-topping up the balance section.
- In the menu for auto-topping up, click Delete auto-topping up → Delete.