Auto-topping up the balance

To ensure there is always enough money in your balance to pay for products and services, you can set up auto-topping up your balance from a bank card by a specific amount.

You will receive email notifications about upcoming, successful, and failed charges (for example, if there are insufficient funds on the card or a technical failure occurred at the bank).

You can set up auto-topping up your balance:

on a schedule — top-up will occur on a specific day of the month at 12:00 MSK ;
balance threshold — topping up will occur when the balance amount drops to the specified value.

To configure auto-recharge, a bank card must be saved. All auto-recharges can use the same bank card. You can enable auto-recharge for each balance:

for balances by service type, you can enable one scheduled top-up and one balance threshold top-up;
for the unified balance, you can enable multiple scheduled top-ups and one balance threshold top-up.

Save a bank card

To avoid entering card details for each payment or to enable auto-recharge, you can save it. If a card is saved but auto-recharge is not enabled, funds will not be debited from the card.

To save a card when topping up the balance, select the Save card checkbox. Within 10 minutes, the card will appear on the Auto-recharge page in the My cards section.

Selectel does not store bank card information. The data is processed by the payment system of an international processing center, which uses a PCI DSS security certificate to protect data.

Delete a bank card

In the control panel, in the top menu, click Billing.
Go to the Auto-recharge section.
On the card of the desired bank card, click .

Enable auto-topping up the balance

Before enabling balance auto-recharge, you must save a bank card.

In the control panel, in the top menu, click Billing.
Go to the Auto-recharge section.
Click Add auto-recharge.
Select a condition for auto-topping up.
Select a bank card.
If you selected auto-topping up by schedule, specify the day of the month when the auto-topping up will occur.
If you selected auto-topping up by balance threshold, specify the amount at which the auto-topping up will be triggered.
Enter the top-up amount.
Click Add. A notification about enabling auto-recharge will be sent by email.

Edit auto-topping up the balance

In the control panel, in the top menu, click Billing.
Go to the Auto-recharge section.
Change the settings and click Save.

Disable auto-topping up the balance

You can enable a disabled auto-top-up.

In the control panel, in the top menu, click Billing.
Go to the Auto-recharge section.
Disable auto-topping up.

Delete auto-topping up the balance

In the control panel, in the top menu, click Billing.
Go to the Auto-recharge section.
In the menu of the auto-recharge, click Delete auto-recharge → Delete.