Skip to main content

Give up a dedicated server

Last update:

If you do not cancel the server before the last day of the paid period, the server and its additional services are automatically extended and continue to be charged.You can only get a refund for full unused months. More details in the document Terms of use of separate services: provision of dedicated server and dedicated server of arbitrary configuration.

Give up an active dedicated server

  1. In the Control Panel, on the top menu, click Products and select Dedicated Servers.
  2. Open the card of the server you want to abandon.
  3. From the menu, select Cancel server lease.
  4. When the paid period expires, the server will be deleted from the list of your servers in the control panel. The data on the server will be deleted: on HDD disks will be overwritten with zeros, on SSD (SATA and NVMe) will be completely cleaned using the built-in Secure Erase function.

Give up a blocked dedicated server

To cancel a server that has been blocked for non-payment, create a ticket.The lease of a blocked server cannot be canceled via a card in the control panel.

When there are not enough funds on the balance for full payment of the tariff plan, the server will be charged daily for some time.If there are not enough funds on the balance to pay for the day, the server will be charged in debt, which must be paid.The debt does not burn off after deleting the server and is stored on the account balance indefinitely.For more information, see the subsection Blocking if there are not enough funds on the balance instructions Payment model and prices of the dedicated server.