Cancel a dedicated server

If you do not cancel the server before the last day of the paid period, the server and its additional services are automatically extended and continue to be charged. You can only get a refund for full unused months. More details in the document Terms of use of individual services: provision of a dedicated server and a dedicated server with custom configuration.

Before the end of the paid period, you can renew the server lease.

Cancel an active dedicated server

In the Control panel, on the top menu, click Products and select Dedicated Servers.
Open the server card you want to cancel.
In the menu, select Cancel server lease.
When the paid period ends, the server will be removed from the list of your servers in the Control panel. Data on the server will be deleted: overwritten with zeros on HDD drives, or completely wiped on SSDs (SATA and NVMe) using the built-in Secure Erase function.

Cancel a blocked dedicated server

To cancel a server that was blocked for non-payment, create a ticket. You cannot cancel a blocked server rental via the server card in the Control panel.

When the balance is insufficient to pay for the full billing plan, the server is billed daily for a certain period. If there are insufficient funds to pay for the day, the server will be billed against a debt that must be paid. The debt does not expire after the server is deleted and remains on the account balance indefinitely. More details in the Blocking if the account balance is insufficient subsection of the Payment model and dedicated server prices guide.

Renew server lease

In the Control panel, on the top menu, click Products → Dedicated Servers.
Open the server card you want to renew.
In the menu, select Renew server lease.
Select a tariff plan.
Click Renew lease.