Dedicated Server Payment Model and Prices

Balance

Depending on the account balance type, a single balance or master balance is used to pay for a dedicated server.

You can pay for a dedicated server with various types of funds: basic funds or bonuses.

Payment model

When ordering a dedicated server, you must select a billing option and a traffic consumption model. The billing option determines the duration of the paid period and the payment amount. The traffic consumption model determines the traffic limits included in the billing option.

The first billing period starts on the day the dedicated server is provisioned. This day will be the payment day. The payment day, payment amount, and billing period duration can be viewed in the control panel on the server page → Services tab. If necessary, you can change the billing plan and payment day. When the billing period ends, the server is automatically renewed for the same period.

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For example, a server is ordered on January 10, 2023, with a 6-month billing plan at a cost of 8,000 ₽/month. The one-time payment amount when ordering with a 7% discount is 44,640 ₽. The server was provisioned on January 11, 2023. The next payment for such a server will be on July 11, 2023. The server will be automatically renewed for six months, the payment amount will be calculated based on the server price at the time of renewal.

Payments are deducted as a one-time charge for the entire period. When paying, bonuses are deducted first, then core funds. If there are insufficient bonuses, the remainder is deducted from core funds based on the daily cost of the server—per day using one type of funds.

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For example, the server costs 3,000 ₽/month, one day costs 100 ₽. Suppose you have 850 ₽ in main funds and 2,450 ₽ in bonuses. Then, when the service is renewed, 2,400 ₽ will be deducted from bonuses first, and then 600 ₽ from main funds.

When ordering additional services for a dedicated server, they are paid for in accordance with the additional services payment model.

If you no longer need the dedicated server, cancel the server.

If there are unused, fully paid months remaining when you cancel the server, the refund amount is recalculated based on the discount corresponding to the actual duration of service usage.

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For example, a server is ordered with a 6-month billing plan and a service cost of 100 ₽/month. The one-time payment amount with a 7% discount: (6 × 100 ₽) × 0.93 = 558 ₽. After five full months, you no longer need the server and cancel the service. To refund funds, the discount is recalculated based on the actual service usage period. A billing plan with a 3% discount is available for five months. The amount due for five months with a 3% discount: (5 × 100 ₽) × 0.97 = 485 ₽. The amount to be refunded will be calculated as the difference between the payment for the 6-month billing plan and the payment for the actual usage period: 558 ₽ − 485 ₽ = 73 ₽.

Billing options

Types of billing options

1 day;
1 month;
3 months — 3% discount;
6 months — 7% discount;
12 months — 15% discount;
12 months, monthly payment — 10% discount. For this billing option, a supplemental agreement is concluded for server reservation.

Server reservation

Server reservation is a legally binding mutual agreement for a guaranteed 10% discount when using a dedicated server for one year. The discount is applied to the configuration price listed on selectel.ru at the time of the monthly server payment deduction.

The reservation is made without prepayment and is governed by the Terms and Conditions for Providing Dedicated Servers and Dedicated Servers of Custom Configuration at a Special Price, which are part of the User Agreement.

When the reservation period ends, the server and the supplemental agreement will be automatically renewed for another year.

In case of early cancellation of the server, the cost of the server for the remaining reservation period will be debited from the master balance in accordance with the supplemental agreement.

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For example, the server price with the reservation discount is 15,000 ₽/month. The annual amount will be 180,000 ₽. If you used the server for 6 months and already paid 90,000 ₽, and then decided to cancel, you will need to pay 90,000 ₽ for the remaining period.

If Selectel violates the terms of the agreement, you may cancel the server without paying for the remainder of the reservation period.

Change billing option and payment day

For a 12-month billing option with monthly payments, the billing option cannot be changed.

When changing the billing option and payment day for the server, the billing option and payment day for its additional services with payment based on the billing option.

In the control panel, in the top menu, click Products and select Dedicated Servers.
Go to the Servers section.
In the menu of the server card, select Change billing option and payment day. By default, the payment day is the day the server is provisioned. If the server was ordered on September 1st and provisioned on September 3rd, the payment day will be the 3rd of the month.
Select a new billing option.
Optional: enter a new payment day.
Click Save changes. The next upcoming payment day will not change. The payment day will only change in the next billing period.

Blocking due to insufficient funds

If there are insufficient funds on your balance at the time of debiting for full payment, the server will be extended and continue to be charged daily for a certain period, depending on the billing option:

server with billing options of 1 month, 3 months, 6 months, and 12 months — after four days, access ports to the local network and the Internet are blocked; after 10 days, it is deleted without the possibility of recovery;
server with a 1-day billing option — network access is blocked immediately; after 24 hours, it is deleted without the possibility of recovery.

Holidays and weekends are not included in the calculation.

If there are insufficient funds in your balance to pay for a day, the server will be charged to the account, creating a debt that must be paid. The debt does not expire after the server is deleted and remains on the account balance indefinitely.

If you want to cancel a server that was blocked for non-payment, create a ticket.

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For example, the next payment for your server with a 6-month billing plan at 8,000 ₽/month is July 11, 2023. Upon renewal, 48,000 ₽ should be deducted at one time. When generating the payment, the server price is recalculated. Suppose it increased to 8,100 ₽/month, resulting in 48,600 ₽ due, and you have insufficient funds in your account. In that case, the daily cost of the server will be calculated and deducted upon renewal—48,600 ₽ ÷ 182 days = 267 ₽. Payment will be deducted daily until the balance has enough to cover the full deduction (minus already paid days). If payment is not received, local network and internet access ports for the server will be blocked in four days. In 10 days, the server and all data on it will be deleted without the possibility of recovery.

If payments are delayed or you are unable to top up your balance, legal entities can request a payment deferral for up to five days.

Prices

You can view and calculate the cost of a dedicated server at selectel.ru or in the control panel.

Reporting documents

After payment, you can obtain reporting documents.