Dedicated Server Payment Model and Prices
Balance
To pay for a dedicated server, depending on the account's balance type, either the unified balance or the primary balance is used.
You can pay for a dedicated server using different types of funds: primary funds, bonuses.
Before payment, top up the balance.
Payment model
When ordering a dedicated server, you need to select a billing option and a traffic plan. The billing option determines the duration of the paid period and the payment amount. The traffic plan determines the limits of traffic included in the billing option.
The first billing period starts on the day the dedicated server is commissioned. This day will be the billing day. You can view the billing day, payment amount, and billing period duration in the control panel on the server page → Services tab. If necessary, you can change the billing option and billing day. When the billing period ends, the server is automatically renewed for the same period.
For example, a server is ordered on January 10, 2023 with a 6-month billing plan and a cost of 8 000 ₽/month. The total upfront payment amount when ordering with a 7% discount is 44 640 ₽. The server was handed over on January 11, 2023. The next payment for such a server will be on July 11, 2023. The server will be automatically renewed for six months, the payment amount will be calculated based on the server cost at the time of renewal.
Payment is deducted as a lump sum for the entire period. When paying, bonuses are deducted first, then main funds. If there are insufficient bonuses, the remainder is deducted from the main funds based on the server's daily rate—one type of funds per day.
For example, a server costs 3 000 ₽/month, one day costs 100 ₽. Suppose you have 850 ₽ in main funds and 2 450 ₽ in bonuses. Then, when the service is renewed, 2 400 ₽ will be deducted from bonuses first, and then 600 ₽ from the main funds.
When ordering additional services for a dedicated server, they are paid in accordance with the additional services payment model.
If you no longer need the dedicated server, cancel the server.
If there are unused, fully paid months remaining when you cancel the server, the refund amount is recalculated based on the discount corresponding to the actual duration of service usage.
For example, a server is ordered with a 6-month billing plan and a service cost of 100 ₽/month. The upfront payment amount with a 7% discount is: (6 × 100 ₽) × 0,93 = 558 ₽. After five full months, the server is no longer needed and the service is canceled. To refund the funds, the discount is recalculated based on the actual duration of service usage. A billing plan with a 3% discount is available for five months. The amount due for five months with a 3% discount is: (5 × 100 ₽) × 0,97 = 485 ₽. The refund amount will be calculated as the difference between the payment for the 6-month billing plan and the payment for the actual duration of service usage: 558 ₽ − 485 ₽ = 73 ₽.
Billing options
Types of billing options
- 1 day;
- 1 month;
- 3 months — 3% discount;
- 6 months — 7% discount;
- 12 months — 15% discount;
- 12 months, monthly payment – 10% discount. For this billing option, a supplementary agreement is concluded for server reservation.
Server reservation
Server reservation is a legally binding mutual agreement for a guaranteed 10% discount when using a dedicated server for one year. The discount applies to the configuration cost indicated on selectel.ru at the time of the monthly server payment.
Reservation is made without prepayment and is governed by the Terms and Conditions of Providing Dedicated Servers and Custom Dedicated Servers at a Special Price, which are part of the User Agreement.
When the reservation period ends, the server and the supplemental agreement will be automatically renewed for another year.
In case of early cancellation of the server, the cost of the server for the remaining reservation period will be deducted from the primary balance in accordance with the supplementary agreement.
For example, the cost of a server with a reservation discount is 15 000 ₽/month. The total amount for a year will be 180 000 ₽. If you used the server for 6 months and have already paid 90 000 ₽, and then decide to cancel, you will need to pay 90 000 ₽ for the remaining period.
If Selectel violates the terms of the agreement, you may cancel the server without paying for the remainder of the reservation period.
Change billing option and payment day
For a 12-month billing option with monthly payments, the billing option cannot be changed.
When changing the billing option and billing day for a server, the billing option and billing day will change for its additional services billed under the billing option.
- In the control panel, in the top menu, click Products and select Dedicated Servers.
- Go to the Servers section.
- In the menu of the server card, select Change billing option and payment day. By default, the billing day is the day the server is commissioned. If the server was ordered on September 1 and commissioned on September 3, the billing day will be the 3rd of each month.
- Select a new billing option.
- Optional: enter a new payment day.
- Click Save changes. The upcoming billing day will not change. The billing day will only change in the next billing period.
Blocking due to insufficient funds
If there are insufficient funds on your balance at the time of debiting for full payment, the server will be extended and continue to be charged daily for a certain period, depending on the billing option:
- server with 1-month, 3-month, 6-month, and 12-month billing plans — after four days, access ports to the private network and the internet are blocked; after 10 days, it is permanently deleted;
- server with a 1-day billing option — network access is blocked immediately; after 24 hours, it is deleted without the possibility of recovery.
Holidays and weekends are not included in the calculation.
If your balance does not have enough funds to pay for a day, the server will be charged on credit, which must be paid off. The debt does not expire after the server is deleted and remains on the account balance indefinitely.
If you want to cancel a server that has been blocked for non-payment, create a ticket.
For example, the next payment for your server with a 6-month billing plan costing 8,000 ₽/month is July 11, 2023. Upon renewal, 48,000 ₽ must be charged in a lump sum. When the payment is generated, the server cost is recalculated. Suppose it increased to 8,100 ₽/month, resulting in 48,600 ₽ to be debited, but there are insufficient funds in your account. In this case, upon renewal, the daily cost of the server will be calculated and debited: 48,600 ₽ ÷ 182 days = 267 ₽. Payment will be debited on a daily basis until the full amount is credited to the balance (minus the days already paid for). If payment is not received, the server's access ports to the private network and the internet will be blocked after four days. After 10 days, the server and all data on it will be permanently deleted.
If the payment takes a long time to process or you are unable to top up your balance, legal entities can request a balance top-up deferral for up to five days.
Prices
You can view and calculate the cost of a dedicated server on selectel.ru or in the control panel.
Reporting documents
After payment, you can get accounting documents.