Dedicated Server Payment Model and Prices
Balance
Depending on the account balance type, a single balance or master balance is used to pay for a dedicated server.
You can pay for a dedicated server with various types of funds: basic funds or bonuses.
Before paying, top up your balance.
Payment model
When ordering a dedicated server, you must select a billing option and a traffic consumption model. The billing option determines the duration of the paid period and the payment amount. The traffic consumption model determines the traffic limits included in the billing option.
The first billing period begins on the day the dedicated server is provisioned. This day will be the payment day. You can view the payment day, payment amount, and billing period duration in the control panel on the server page → Services tab. If necessary, you can change the billing option and payment day. When the billing period ends, the server is automatically renewed for the same period.
For example, a server is ordered on January 10, 2023, with a 6-month billing option and a cost of 8,000 ₽/month. The one-time payment amount when ordering, including a 7% discount, is 44,640 ₽. The server was provisioned on January 11, 2023. The next payment for such a server will be on July 11, 2023. The server will be automatically renewed for six months, and the payment amount will be calculated based on the server's cost at the time of renewal.
Payment is debited as a lump sum for the entire period. When paying, bonuses are debited first, followed by basic funds. If there are insufficient bonuses, the remainder is debited from basic funds based on the server's daily cost — paying for the day in one type of funds.
For example, the server costs 3,000 ₽/month, and one day costs 100 ₽. Suppose there are 850 ₽ in basic funds and 2,450 ₽ in bonuses. Then, when renewing the service, 2,400 ₽ will be debited from bonuses first, and then 600 ₽ from basic funds.
When ordering additional services for a dedicated server, they are paid for in accordance with the additional services payment model.
If you no longer need the dedicated server, cancel the server.
If there are unused, fully paid months remaining when you cancel the server, the refund amount is recalculated based on the discount corresponding to the actual duration of service usage.
For example, a server is ordered with a 6-month billing option and a cost of 100 ₽/month. The one-time payment amount including a 7% discount: (6 × 100 ₽) × 0.93 = 558 ₽. After five full months, the server is no longer needed, and you cancel the service. To refund funds, the discount is recalculated based on the actual duration of service usage. For five months, a billing option with a 3% discount is available. The amount payable for five months including a 3% discount: (5 × 100 ₽) × 0.97 = 485 ₽. The refund amount will be calculated as the difference between the payment for the 6-month billing option and the payment for the actual duration of service usage: 558 ₽ − 485 ₽ = 73 ₽.
Billing options
Types of billing options
- 1 day;
- 1 month;
- 3 months — 3% discount;
- 6 months — 7% discount;
- 12 months — 15% discount;
- 12 months, monthly payment — 10% discount. For this billing option, a supplemental agreement is concluded for server reservation.
Server reservation
Server reservation is a legally binding mutual obligation for a guaranteed 10% discount when using a dedicated server for one year. The discount applies to the configuration cost specified on selectel.ru at the time of the monthly server payment debiting.
The reservation is made without prepayment and is governed by the Terms and Conditions for Providing Dedicated Servers and Dedicated Servers of Custom Configuration at a Special Price, which are part of the User Agreement.
When the reservation period ends, the server and the supplemental agreement will be automatically renewed for another year.
In case of early cancellation of the server, the cost of the server for the remaining reservation period will be debited from the master balance in accordance with the supplemental agreement.
For example, the server cost including the reservation discount is 15,000 ₽/month. The total for the year will be 180,000 ₽. If you used the server for 6 months and already paid 90,000 ₽, but then decided to cancel, you will need to pay 90,000 ₽ for the remaining period.
If Selectel violates the terms of the agreement, you may cancel the server without paying for the remainder of the reservation period.
Change billing option and payment day
For a 12-month billing option with monthly payments, the billing option cannot be changed.
When changing the billing option and payment day for the server, the billing option and payment day for its additional services with payment based on the billing option.
- In the control panel, in the top menu, click Products and select Dedicated Servers.
- Go to the Servers section.
- In the menu of the server card, select Change billing option and payment day. By default, the payment day is the day the server is provisioned. If the server was ordered on September 1st and provisioned on September 3rd, the payment day will be the 3rd of the month.
- Select a new billing option.
- Optional: enter a new payment day.
- Click Save changes. The next upcoming payment day will not change. The payment day will only change in the next billing period.
Blocking due to insufficient funds
If there are insufficient funds on your balance at the time of debiting for full payment, the server will be extended and continue to be charged daily for a certain period, depending on the billing option:
- server with billing options of 1 month, 3 months, 6 months, and 12 months — after four days, access ports to the local network and the Internet are blocked; after 10 days, it is deleted without the possibility of recovery;
- server with a 1-day billing option — network access is blocked immediately; after 24 hours, it is deleted without the possibility of recovery.
Holidays and weekends are not included in the calculation.
If there are insufficient funds on your balance for a daily payment, the server will be charged on credit, which must be paid. The debt does not expire after deleting the server and remains on the account balance indefinitely.
If you want to cancel a server that was blocked for non-payment, create a ticket.
For example, the next payment for your server with a 6-month billing option and a cost of 8,000 ₽/month — July 11, 2023. Upon renewal, 48,000 ₽ should be debited as a lump sum. When the payment is generated, the server cost is recalculated. Suppose it increased to 8,100 ₽/month and 48,600 ₽ is to be debited, but you have insufficient funds on your account. Then, upon renewal, the server's daily cost will be calculated and debited — 48,600 ₽ ÷ 182 days = 267 ₽. Payment will be debited daily until an amount sufficient for full debiting (minus already paid days) is deposited into the balance. If payment is not received, server access ports to the local network and the Internet will be blocked after four days. After 10 days, the server and all data on it will be deleted without the possibility of recovery.
If payments are delayed or you are unable to top up your balance, legal entities can request a payment deferral for up to five days.
Prices
You can view and calculate the cost of a dedicated server at selectel.ru or in the control panel.
Reporting documents
After payment, you can obtain reporting documents.