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Manage users

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You can create users with different permission levels. For more information about Veeam Service Provider Console users, see Company User Roles and Permissions in the Veeam documentation.

Create a user⁠

  1. In the Veeam Service Provider Console portal, in the upper right corner, click Configuration.
  2. Go to the Roles and Users section.
  3. Click New.
  4. In the Role section, select the user role and click Next.
  5. Optional: in the User Info section, enter the user's first name, last name, and email.
  6. Click Next.
  7. In the Login Info section, enter the login and password for the user.
  8. Click Next.
  9. Optional: To enable two-factor authentication for the user, under Multi-Factor Authentication, enable the Enforce the MFA access toggle switch.
  10. Click Next.
  11. In the Summary section, check the user's details.
  12. Click Finish.

Disconnect user⁠

You can temporarily disable a user's access to the portal without deleting them.

  1. In the Veeam Service Provider Console portal, in the upper right corner, click Configuration.
  2. Go to the Roles and Users section.
  3. Mark the user.
  4. Click Disable → Yes.

Enable user⁠

  1. In the Veeam Service Provider Console portal, in the upper right corner, click Configuration.
  2. Go to the Roles and Users section.
  3. Mark the user.
  4. Click Enable.

Delete user⁠

  1. In the Veeam Service Provider Console portal, in the upper right corner, click Configuration.
  2. Go to the Roles and Users section.
  3. Mark the user.
  4. Click Remove → Yes.