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Manage users

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You can create users with different permission levels. For more details about Veeam Service Provider Console portal users, see the Company User Roles and Permissions section in the Veeam documentation.

Create a user

  1. In the Veeam Service Provider Console portal, in the top right corner, click Configuration.
  2. Go to the Roles and Users.
  3. Click New.
  4. In the Role section, select a user role and click Next.
  5. Optional: in the User Info section, enter the user's first name, last name, and email.
  6. Click Next.
  7. In the Login Info section, enter a username and password for the user.
  8. Click Next.
  9. Optional: to enable multi-factor authentication for the user, in the Multi-Factor Authentication section, toggle the Enforce the MFA access.
  10. Click Next.
  11. In the Summary section, verify the user details.
  12. Click Finish.

Disable a user

You can temporarily disable a user's access to the portal without deleting them.

  1. In the Veeam Service Provider Console portal, in the top right corner, click Configuration.
  2. Go to the Roles and Users.
  3. Select the user.
  4. Click Disable → Yes.

Enable a user

  1. In the Veeam Service Provider Console portal, in the top right corner, click Configuration.
  2. Go to the Roles and Users.
  3. Select the user.
  4. Click Enable.

Delete a user

  1. In the Veeam Service Provider Console portal, in the top right corner, click Configuration.
  2. Go to the Roles and Users.
  3. Select the user.
  4. Click Remove → Yes.