IP-KVM

Last update: June 04 2025

IP-KVM

IP-KVM is an optional device for remote server administration and management regardless of the CPU, BIOS or operating system.

IP-KVM is connected by default for each of your servers hosted by Selectel. The monthly IP-KVM usage limit is 10 hours. If you need more time, order the optional IP-KVM Permanent IP-KVM connection service.

For dedicated servers, IP-KVM can only be connected to Chipcore Line servers. For this purpose, order the additional service Temporary IP-KVM connection for Chipcore Line servers.

The process of connecting to the server via IP-KVM depends on the type of IP-KVM that is connected to it. We will inform you about the type of IP-KVM in the hardware placement ticket or ordering an additional service.

For a server can be connected:

• Lantronix IP-KVM;
• PI-KVM.

Connect to the server via Lantronix IP-KVM⁠

By default, the IP-KVM is configured to connect in HTML5 mode. If you want to connect using Java, create a ticket requesting to change the connection mode from HTML5 to Java.

HTML5

1. Open the page in your browser:

   https://<ip_kvm_ip_address>

   Specify <ip_kvm_ip_address> — IP address of IP-KVM, can be viewed in the service order ticket.

2. Enter login and password, can be seen in the service order ticket.

3. Click Login.

Java

Linux

You can only connect to the server with Java Web Start version 8u341 or higher. If your version is higher, connect to the server in HTML5 mode or via serial port.

1. If you did not create a ticket requesting to change the connection mode from HTML5 to Java, create a ticket and wait for confirmation that the connection mode to IP-KVM is switched to Java.

2. Make sure you have installed Java Web Start application version 8u341 or higher. You can download the application from the Oracle website.

3. Open Java Web Start.

4. Click the Security tab.

5. Click Edit Site List.

6. Enter the IP address of the IP-KVM, can be seen on the service order ticket.

7. Open the page in your browser:

   https://<ip_kvm_ip_address>

   Specify <ip_kvm_ip_address> — IP address of IP-KVM, can be viewed in the service order ticket.

8. Enter login and password, can be seen in the service order ticket.

9. Click the Click to open KVM Console link. The Selectel IP-KVM applet — spider.jnlp — will be downloaded to your computer.

10. Open the spider.jnlp file in the Java Web Start application:

    <java_directory>/bin/javaws <downloads_directory> spider.jnlp

    Specify:

    • <java_directory> — the name of the directory where the Java files are located;
    • <downloads_directory> — name of the directory where the file spider.jnlp.

11. If a connection error appears at startup, make sure that the outgoing ports are not closed by a basic firewall or other firewall and repeat step 10.

macOS

You can only connect to the server with Java Web Start version 8u341 or higher. If your version is higher, connect to the server in HTML5 mode or via serial port.

1. If you did not create a ticket requesting to change the connection mode from HTML5 to Java, create a ticket and wait for confirmation that the connection mode to IP-KVM is switched to Java.

2. Make sure you have installed Java Web Start application version 8u341 or higher. You can download the application from the Oracle website.

3. Open Java Web Start.

4. Click the Security tab.

5. Click Edit Site List.

6. Enter the IP address of the IP-KVM, can be seen on the service order ticket.

7. Open the page in your browser:

   https://<ip_kvm_ip_address>

   Specify <ip_kvm_ip_address> — IP address of IP-KVM, can be viewed in the service order ticket.

8. Enter login and password, can be seen in the service order ticket.

9. Click the Click to open KVM Console link. The Selectel IP-KVM applet — spider.jnlp — will be downloaded to your computer.

10. Open the spider.jnlp file in the Java Web Start application:

    <java_directory>/bin/javaws <downloads_directory> spider.jnlp

    Specify:

    • <java_directory> — the name of the directory where the Java files are located;
    • <downloads_directory> — name of the directory where the file spider.jnlp.

11. If a connection error appears at startup, make sure that the outgoing ports are not closed by a basic firewall or other firewall and repeat step 10.

Windows

You can only connect to the server using Java Web Start version 8u341 or higher. If your Java Web Start version is higher, you can only connect to the server in Java mode using the SpiderView utility.

1. If you did not create a ticket requesting to change the connection mode from HTML5 to Java, create a ticket and wait for confirmation that the connection mode to IP-KVM is switched to Java.

2. Make sure that you have a Java Web Start application version 8u341 or higher installed. You can download the application from the Oracle website or use the distributions: jre-6u45-windows-i586 and jre-6u43-windows-x64.

3. Open Java Web Start.

4. Click the Security tab.

5. Click Edit Site List.

6. Enter the IP address of the IP-KVM, can be seen on the service order ticket.

7. Open the page in your browser:

   https://<ip_kvm_ip_address>

   Specify <ip_kvm_ip_address> — IP address of IP-KVM, can be viewed in the service order ticket.

8. Enter login and password, can be seen in the service order ticket.

9. Click the Click to open KVM Console link. The Selectel IP-KVM applet — spider.jnlp — will be downloaded to your computer.

10. Select the spider.jnlp file and right click on it.

11. Select Open with → Choose another app → More apps → Look for another app on this PC.

12. Select the Java folder → jre. <version> → bin → javaws, where <version> is the Java version number.

13. Click Open.

14. Click Continue.

15. If a connection error appears at startup, make sure the outgoing ports are not closed by a basic firewall or other firewall and repeat steps 10-14.

16. If the error Unsigned application requesting unrestricted access to system appears at startup, open the java.security file and comment out the lines containing the MD5 text . For example: jdk.jar.disabledAlgorithms=MD2, MD5, RSA keySize < 1024. Then repeat steps 10-14.

SpiderView

You can only connect to the server using SpiderView from Windows.

1. Make sure you have the SpiderView application installed. Download the application from the Lantronix website.
2. Open SpiderView.
3. From the main menu, click Create New Device in current group.
4. In the Device Name field, enter the name of the device, the name can be any name.
5. In the Network Address field, enter the IP address of the IP-KVM, available on the service order ticket.
6. In the Username field enter your username (login), you can see it in the service order ticket.
7. In the Password field enter the password, you can see it in the service order ticket.
8. Press OK.
9. Double-click the icon with the device name you entered in step 4.

serial port

1. Open the CLI.

2. Connect to the server:

   ssh <username>@<kvm_ip_address>

   Specify:

   • <username> — username (login), can be viewed in the service order ticket;
   • <kvm_ip_address> — public IP address of IP-KVM, can be found in the service order ticket.

3. Enter password, can be seen in the service order ticket.

4. Connect to the console port of the equipment:

   connect serial

5. Wait for a response:

   To exit serial port connection, type 'ESC exit'

6. Press Enter.

Connect to the server via PI-KVM⁠

HTML5

1. Open the page in your browser:

   https://<ip_kvm_ip_address>

   Specify <ip_kvm_ip_address> — IP address of IP-KVM, can be viewed in the service order ticket.

2. Enter username and password, can be seen in the service order ticket.

3. In the 2FAcode field, leave the default value.

4. Click Login.

5. Go to the KVM section.

serial port

1. Open the page in your browser:

   https://<ip_kvm_ip_address>

   Specify <ip_kvm_ip_address> — IP address of IP-KVM, can be viewed in the service order ticket.

2. Enter username and password, can be seen in the service order ticket.

3. Click Login.

4. Go to the KVM section.

5. Go to the Terminal section.

6. Connect to the console port of the equipment:

   minicom -D /dev/ttyUSB0 -b <speed>

   Specify <speed> is the baud rate.