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Balances
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Balances

The account balance is the account from which services are paid according to the payment models. An account can have one of two balance types — unified or divided by type of service. Each balance sheet has three type of funds which can be used to pay for services — basic funds, bonuses and VC bonuses.

You top up The account balance and service charges are managed by the billing system, which is an automated system for accounting for services provided, billing, payment calculation and billing. The account balance and service debits are managed by the billing system, which is an automated system for accounting for the services provided, their tariffication, payment calculation and billing.

To view the balances and costs of these balances, go to control panels: open the account menu in the upper right corner → Balance sheet and payments → tab Billing Overview.

Types of balances

The account may have single balance or several balances by type of service.

Unified balance sheet

The account has one balance from which all services are paid.

Balances by type of service

Balances in the account are divided by service type:

The service is paid from one of the balances and does not affect the others, which allows you to control the costs of different services.

note

For example, cloud servers are paid from the cloud platform's balance — if it runs out of money, it won't affect the VMware-based cloud because it's paid from a different balance.

You can transfer funds from the main balance to the service balances and back again.

You can switch from balances by service type to a single balance sheet.

Types of funds on the balance sheet

Procedure for writing off funds depends on the payment model and debit method.

If the account uses balances by type of service you can transfer funds of the same type between balances (fixed assets to fixed assets, bonuses to bonuses, VC bonuses to VC bonuses).

View the balance of the service

To view the balance from which the service is paid, go to control panels. To do this, go to the section of this service, the balance is displayed at the top of the page.

If the account single balance you can see the balance on any page.

Switch to a single balance sheet

After the switch:

  • all funds will be transferred to a single balance according to the type (main funds to main funds, bonuses to bonuses, VC bonuses to VC bonuses);
  • If the cloud platform, VMware-based cloud, storage, and CDN balances were in arrears, they will be deducted from the primary balance;
  • if more than one balance notifications only the maximum threshold notification will remain;
  • autoreplenishment on schedule will be transferred to the single balance, for autoreplenishments by threshold only one autoreplenishment will be transferred.

To switch to a single balance:

  1. If you have more than one auto-refill threshold connected, leave one auto-refill and delete the rest.
  2. В control panels in the upper right corner, open the menu (account number) and select the item Balance sheet and payments.
  3. Go to the section Billing Overview.
  4. Click Move to a single balance sheet.
  5. Check the transition conditions and press Go to.