Payment Models
Fees for services are debited from necessary balances account according to the payment model of the service. You can pay for services using one of three payment models:
To continue to use the services, you need to ensure that by the time you are charged on the service balance was the right amount of money. To replenish the balance in a timely manner, you can set up balance notices, autoreplenishment or auto-count generation.
One-off payment
The service is charged once at the time of ordering and is not automatically renewed. If you need the service again, order it again.
Rate plan
The service is paid according to the tariff plan, which determines the duration of the paid period and the amount of payment for the period. When ordering the service, the payment for the first period is deducted from the balance, further payments are deducted automatically at the beginning of each following period.
Services from control panel sections Network services, Additional services и Monitoring can pay in advance until the beginning of the next period.
In order to disable payment for the service according to the tariff plan disconnect the service or disconnect the monthly payment. Disconnecting the monthly payment is a cancellation of the service.
Pay for the service according to the tariff plan in advance
The function is available for services from control panel sections Network services, Additional services и Monitoring.
- Open the main page control panels.
- In the block Upcoming payments expand the line of the desired service.
- On the menu. of payment press Payment for services. The fee for the upcoming period will be deducted from the balance sheet.
Disable payment for services under the tariff plan
If you disable the dedicated server serviceAll additional services will be automatically deactivated.
- Open the main page control panels.
- In the block Upcoming payments expand the line of the desired service.
- On the menu. of payment press Deactivate monthly payment or Disconnect the service<date>.
- Confirm that the payment has been deactivated.
- 14 days before the end of the paid period the service will appear on the main page of the control panel in the block Finished within 2 weeks.
Extend the service
While the service is on the block Finished within 2 weeksyou can extend it.
- Open the main page control panels.
- In the block Finished within 2 weeks expand the line of the desired service.
- On the menu. of payment press Include monthly payment → Enable payment or Do not disconnect the service.
Pay-as-you-go
The service is paid for every hour. Payment is calculated based on the actual consumption of resources for the previous hour. To order the service, top up from which it is paid.
To disable payment for pay-as-you-go products and services, delete all data, objects, and projects in the service.
Procedure for writing off funds
For services with one-time fee and pay by tariff plan:
- if you're ordering a service, or you pay it from the upcoming payments block If there is a full amount on the different types of funds you will be able to choose which type of funds to use for payment. If there is only enough money in one type of funds, the payment will be deducted from it;
- if the service fee is automatically deducted for the second and subsequent usage periods, the bonuses are deducted first, then VK bonuses, then fixed assets. The amount will be deducted from those funds that are sufficient to pay the full tariff.
For pay-as-you-go services pay-as-you-go funds are always deducted automatically in the following order: bonuses, VK bonuses, fixed assets. Funds can be written off in installments. If there are not enough bonuses, the rest will be written off from the VK bonuses, and then from fixed assets.