Blocked ports
To secure the Selectel infrastructure from malicious network activity, we restrict access to certain TCP/UDP ports. Incoming and outgoing traffic is blocked when it passes the border routers at the edge of the Selectel Internet network.
For TCP ports 25, 465, 587 only outgoing traffic to public IPv4 and IPv6 addresses is blocked. We recommend using Selectel mail service instead of these ports.
For a complete list of blocked ports, see the Blocked Ports List table. If a port is unavailable but not listed in the table, check its availability from the operating system side using the Nmap utility.
You can submit a request to unblock some ports. Each request is considered individually, we do not guarantee a positive response.
List of blocked ports
Submit a port unlock request
Each unlock request is considered individually - we do not guarantee a positive response, and we reserve the right to refuse unlocking without explanation.
Once unblocked, the port may be blocked again, for example, if spam is sent or the IP address is on a spam list. See Network Blocking for more information.
Ports 25, 465, 587
Dedicated servers
Cloud servers
You cannot unblock a port for public shared IP addresses of a dedicated server in TAS-1, TAS-2, ALM-1, NBO-1 pools. You can see if a public IP address is shared in the control panel: from the top menu, click Products → Dedicated Servers → Server page → Network tab . IP addresses that are in the /32 subnet are shared.
You can submit a port unlock request for:
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public shared IP addresses of the dedicated server except for pools TAS-1, TAS-2, ALM-1, NBO-1.
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Create a ticket. In the ticket specify:
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the port to be unblocked;
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the purpose of using the port. If you plan to use the port for mailings, specify the type of mailing, the number of emails in the mailing, a sample email, and whether the recipient can unsubscribe from the mailing;
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public dedicated subnet of the dedicated server for which you want to unblock the port. The list of public dedicated subnets can be viewed in the control panel: in the top menu, click Products → Dedicated Servers → Network → Public Subnets tab → select the Dedicated subnet type;
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the public shared IP address of the dedicated server for which you want to unblock the port. The public shared IP address can be viewed in the control panel: from the top menu, click Products → Dedicated Servers → Server page → Network tab . IP addresses that are in the
/32subnet are public.
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Wait in the ticket for a Selectel employee to respond with a decision.
You can't unlock the port:
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for public cloud server subnets in pools uz-1, uz-2, kz-1, ke-1;
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public shared IP addresses of the cloud server. To see if a public IP address is shared, you can use the control panel From the top menu, click Products → Cloud Servers → section Network → tab Public IP addresses.
You can submit a port unblocking request for public cloud server subnets other than uz-1, uz-2, kz-1, ke-1 pools.
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Create a ticket. In the ticket specify:
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the port to be unblocked;
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the purpose of using the port. If you plan to use the port for mailings, specify the type of mailing, the number of emails in the mailing, a sample email, and whether the recipient can unsubscribe from the mailing;
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the public subnet of the cloud server for which you want to unblock the port. You can view the list of public subnets in the control panel: from the top menu, click Products → Cloud Servers → Network → Public Networks tab.
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Wait in the ticket for a Selectel employee to respond with a decision.
Ports 135, 137, 138, 139, 445.
Dedicated servers
Cloud servers
You cannot unblock a port for public shared IP addresses of a dedicated server. You can see if a public IP address is shared in the control panel: from the top menu, click Products → Dedicated Servers → Server page → Network tab . IP addresses that are in the /32 subnet are shared.
You can submit a port unblocking request for public dedicated subnets of a dedicated server.
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Create a ticket. In the ticket specify:
- the port to be unblocked;
- the purpose of using the port;
- public dedicated subnet of the dedicated server for which you want to unblock the port. The list of public dedicated subnets can be viewed in the control panel: in the top menu, click Products → Dedicated Servers → Network → Public Subnets tab → select the Dedicated subnet type.
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Wait in the ticket for a Selectel employee to respond with a decision.
You cannot unblock a port for public shared IP addresses on a cloud server. You can see if a public IP address is shared in the Control Panel: In the top menu, click Products → Cloud Servers → Network → Public IP Addresses tab.
You can request to unblock a port for public subnets of the cloud server.
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Create a ticket. In the ticket, specify:
- the port to be unblocked;
- the purpose of using the port;
- the public subnet of the cloud server for which you want to unblock the port. You can view the list of public subnets in the control panel: from the top menu, click Products → Cloud Servers → Network → Public Subnets tab.
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Wait in the ticket for a Selectel employee to respond with a decision.