Blocked ports and internet resources
In the Selectel infrastructure, a number of TCP/UDP ports are blocked; details and a list of such ports can be found in the Blocked Ports subsection.
Also, access to public subnets of the e-government is blocked from the Selectel infrastructure. For example, the Gosuslugi portal and related services are located in such a subnet.
A full list of internet resources related to the e-government can be found in the What is e-government guide in the Gosuslugi portal documentation.
You can submit a request for unblocking. Each request is reviewed individually, but we cannot guarantee that access will be unblocked.
Blocked ports
To protect Selectel infrastructure from malicious network activity, we restrict access to certain TCP/UDP ports. Both incoming and outgoing traffic is blocked as it passes through the border routers (at the edge of the Selectel internet network).
For TCP ports 25, 465, 587, only outgoing traffic to public IPv4 and IPv6 addresses is blocked. Instead of these ports, we recommend using the Selectel email service.
A full list of blocked ports is provided in the List of blocked ports table. If a port is unavailable but not listed in the table, check its accessibility from the operating system using the nmap.
List of blocked ports
Submit a request for unblocking
You can submit a request for unblocking:
Each request is reviewed individually, but we cannot guarantee that access will be unblocked and reserve the right to refuse without explanation.
After unblocking, a port or subnet access may be blocked again, for example, if you send spam or your IP address is blacklisted. For more information, see the Network Blocks guide.
Access to e-government subnets
We review each unblocking request individually, but we cannot guarantee that access will be unblocked and reserve the right to refuse without providing a reason.
Dedicated Servers
Cloud servers
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Create a ticket. In the ticket, specify:
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purpose of access;
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IP addresses or subnets from which the traffic will originate.
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Wait for a response from a Selectel employee regarding the decision in the ticket.
Ports 25, 465, 587
We review every unblocking request individually but cannot guarantee that your request will be approved; we also reserve the right to decline without providing a reason.
If we approve your request, ports 25, 465, and 587 will be unblocked for all public addresses in the account, except for:
- dedicated server IP addresses in pools TAS-1, TAS-2, ALM-1, NBO-1;
- IP addresses of the cloud platform in pools uz-1, uz-2, kz-1, ke-1, as well as public floating IP addresses in all pools.
To submit a request:
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Create a ticket. In the ticket, specify:
- types of emails, for example, transactional, business correspondence, newsletters, etc.;
- email examples;
- planned subjects (email topics);
- domain from which emails will be sent;
- expected sending volume — the number of emails per week.
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Wait for a response from a Selectel employee in the ticket regarding the decision.
Ports 135, 137, 138, 139, 445
We review every unblocking request individually but cannot guarantee that your request will be approved; we also reserve the right to decline without providing a reason.
Dedicated Servers
Cloud servers
You can submit a request to unblock a port only for a public dedicated subnet of a dedicated server.
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Ensure that the server IP address belongs to a public dedicated subnet. In the Control panel, click Products → Dedicated Servers → Network → the Public subnets tab → select the Dedicated subnet type → view the list of networks. If the IP address does not belong to a public dedicated subnet, the port cannot be unblocked for it.
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Create a ticket. In the ticket, specify:
- the port to be unblocked;
- the purpose of using the port;
- public dedicated subnet of the dedicated server for which you need to unblock the port. The list of public dedicated subnets can be viewed in the Control Panel: in the top menu, click Products → Dedicated Servers → Network → the Public subnets tab → select the Dedicated subnet type.
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Wait for a response from a Selectel employee regarding the decision in the ticket.