Blocked ports
To secure the Selectel infrastructure from malicious network activity, we restrict access to certain TCP/UDP ports. Incoming and outgoing traffic is blocked when it passes the border routers at the edge of the Selectel Internet network.
For TCP port 25, only outgoing traffic to public IPv4 and IPv6 addresses is blocked. We recommend using Selectel mail service instead of port 25, as well as mail connections on TCP ports 587 and 465.
For a complete list of blocked ports, see the Blocked Ports List table. If a port is unavailable but not listed in the table, check its availability from the operating system side using the Nmap utility.
Some ports can be unlocked upon request.
List of blocked ports
Unlock port
Ports 135, 137, 138, 139, 445.
Dedicated servers
Cloud servers
You cannot unblock a port for public shared IP addresses of a dedicated server.
You can request port unblocking for dedicated subnets of a dedicated server.
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Create a ticket. In the ticket specify:
- the port to be unblocked;
- the dedicated subnet of the dedicated server. You can view it in the Control Panel: in the top menu, click Products → Dedicated Servers → Network → Public Subnets tab;
- a reason to unlock it.
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Wait on the ticket for a Selectel employee to respond to unlock the port you specified.
You cannot unblock a port for public cloud server shared IP addresses.
You can request to unblock a port for public subnets of the cloud server.
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Create a ticket. In the ticket specify:
- the port to be unblocked;
- the public subnet of the cloud server. You can view it in the Control Panel: from the top menu, click Products → Cloud Servers → Network → Public Subnets tab;
- a reason to unlock it.
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Wait on the ticket for a Selectel employee to respond to unlock the port you specified.
Port 25
Dedicated servers
Cloud servers
You cannot unblock a port for public shared IP addresses of a dedicated server in TAS-2, ALM-1, NBO-1 pools.
You can submit a port unlock request for:
Each unlock request is considered individually, we do not guarantee a positive response.
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Create a ticket. In the ticket specify:
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the reason for the unlocking;
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public dedicated subnet of the dedicated server. You can view it in the Control Panel: in the top menu, click Products → Dedicated Servers → Network → Public Subnets tab;
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the public shared IP address of the dedicated server. You can view it in the control panel: from the top menu, click Products → Dedicated Servers → Server page → Network tab . IP addresses that are in the
/32subnet are public.
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Wait for a Selectel employee to respond to your ticket with a decision. If we decide to remove the blocking, we will remove the blocking from the subnets and IP addresses you specified in step 1.
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Check to see if mail is being sent through port 25.
You can't unlock the port:
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for public cloud server subnets in pools uz-2, kz-1, ke-1;
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public shared IP addresses of the cloud server. To see if a public IP address is shared, you can use the control panel From the top menu, click Products → Cloud Servers → section Networks → tab Public IP addresses and Cloud routers - All IP addresses on these tabs are public.
You can request to unblock a port for public subnets of the cloud server.
Each unlock request is considered individually, we do not guarantee a positive response.
-
Create a ticket. In the ticket specify:
-
the reason for the unlocking;
-
the public subnet of the cloud server. You can view the subnet in the Control Panel: from the top menu, click Products → Cloud Servers → Network → Public Networks tab.
-
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Wait for a Selectel employee to respond to your ticket with a decision. If we decide to remove the blocking, we will remove the blocking from the subnets you specified in step 1.
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Check to see if mail is being sent through port 25.