Blocked ports and Internet resources
A number of TCP/UDP ports are blocked in Selectel infrastructure, see Blocked Ports subsection for details and list of such ports.
Also, access to the public subnet 213.59.252.0/22, where the Gosuservices Internet resource and related services are located, is blocked from Selectel infrastructure.
You can submit a request for unlocking. We consider each request individually, but we cannot guarantee unlocking.
Blocked ports
To protect the Selectel infrastructure from malicious network activity, we restrict access to certain TCP/UDP ports. Incoming and outgoing traffic is blocked when it passes the border routers at the edge of the Selectel Internet network.
For TCP ports 25, 465, 587 only outgoing traffic to public IPv4 and IPv6 addresses is blocked. We recommend using Selectel mail service instead of these ports.
For a complete list of blocked ports, see the Blocked Ports List table. If a port is unavailable but not listed in the table, check its availability from the operating system side using the nmap utility.
You can submit a request to unblock some ports. Each request is considered individually, we do not guarantee a positive response.
List of blocked ports
Submit an unlock request
You can submit an unlock request:
* access to the subnet of the Internet resource of Gosudosluzhi;
We consider each request individually, but we cannot guarantee unlocking and reserve the right to refuse without explanation.
After unlocking the port or subnet access may be blocked again, for example, if spam is sent or your IP address is included in a spam list. For more information, see Network Blocking.
Access to the subnetwork of the Internet resource of Goservices
You cannot unblock access for public shared IP addresses on the cloud server. To see if a public IP address is shared, from the Control Panel: In the top menu, click Products → Cloud Servers → Network → Public IP Addresses tab.
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Create a ticket. In the ticket specify:
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purpose of access;
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IP addresses or subnets from which the traffic will originate.
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Wait in the ticket for a Selectel employee to respond with a decision.
Ports 25, 465, 587
If we approve your request, ports 25, 465, and 587 will be unblocked for all public addresses in the account except:
- IP addresses of dedicated servers in pools TAS-1, TAS-2, ALM-1, NBO-1;
- IP addresses of cloud servers in pools uz-1, uz-2, kz-1, ke-1.
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Create a ticket. In the ticket specify:
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the purpose of using the port;
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if you plan to use the port for mailings, specify the type of mailing, the number of emails in the mailing, a sample email, and whether the recipient can unsubscribe.
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Wait in the ticket for a Selectel employee to respond with a decision.
Ports 135, 137, 138, 139, 445.
Dedicated servers
Cloud servers
You cannot unblock a port for public shared IP addresses of a dedicated server. You can see if a public IP address is shared in the control panel: from the top menu, click Products → Dedicated Servers → Server page → Network tab . IP addresses that are in the /32 subnet are shared.
You can submit a port unblocking request for public dedicated subnets of a dedicated server.
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Create a ticket. In the ticket specify:
- the port to be unblocked;
- the purpose of using the port;
- public dedicated subnet of the dedicated server for which you want to unblock the port. The list of public dedicated subnets can be viewed in the control panel: in the top menu, click Products → Dedicated Servers → Network → Public Subnets tab → select the Dedicated subnet type.
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Wait in the ticket for a Selectel employee to respond with a decision.
You cannot unblock a port for public shared IP addresses on a cloud server. You can see if a public IP address is shared in the Control Panel: In the top menu, click Products → Cloud Servers → Network → Public IP Addresses tab.
You can request to unblock a port for public subnets of the cloud server.
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Create a ticket. In the ticket specify:
- the port to be unblocked;
- the purpose of using the port;
- the public subnet of the cloud server for which you want to unblock the port. You can view the list of public subnets in the control panel: from the top menu, click Products → Cloud Servers → Network → Public Subnets tab.
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Wait in the ticket for a Selectel employee to respond with a decision.