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Add user

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Users can be added by the Account Owner and users with the role iam_admin.

You can add a user with control panel access or add a service user for program access, see the User Types instructions for details.

If you have problems when adding a user, create a ticket.

Add a user with access to the control panel

  1. In the control panel, on the top menu, click Account.

  2. Go to the Users section.

  3. Click Add User.

  4. In the User Data block:

    4.1 If you have a Login Method field, select Control Panel.

    4.2 Enter an e-mail address in the Mail field.

  5. In the Access Settings block:

    5.1 Set the resolution by selecting:

    • access area. If you have selected the access area Projects, select the desired projects;
    • part. To add users with the role members on balance account balance must be at least 100 ₽.

    5.2 Optional: To assign another permission to the user, click Add Permission and repeat step 5.1.

    5.3 Optional: select a group for the user.

  6. Click Add User. The user will be added to the list on the Users page with a status of Not Activated.

  7. The user will be sent an email with a link to register by invitation. The account will be activated after confirming the e-mail and completing the registration.

Add a service user

  1. In the control panel, on the top menu, click Account.

  2. Go to the Service Users section.

  3. Click Add Service User.

  4. In the Service User Data block:

    4.1 Enter a user name. This will be used for authorization.

    4.2 Enter a password for the user or generate one.Once a user is created, you cannot view the password — you can only change it.The password must be no shorter than 20 characters and include a minimum:

    • one uppercase and one lowercase Latin letter (A-Z, a-z);
    • one digit (0-9);
    • one special character from the ASCII Printable 7-Bit Special Characters list:
      !"#$%&'()*+,-./:;<=>?@[]^_{|}~.
  5. In the Account Access block:

    5.1 Set the resolution by selecting:

    • access area. If you have selected the access area Projects, select the desired projects;
    • part. To add users with the role members on balance account balance must be at least 100 ₽.

    5.2 Optional: To assign another permission to the user, click Add Permission and repeat step 5.1.

    5.3 Optional: select a group for the user.

  6. Click Add User. It will be added to the list on the Service Users page . The account will be active immediately.

View the service user ID

  1. In the control panel, on the top menu, click Account.
  2. Go to the Service Users section.
  3. In the service user row, look at the value of the UID field.