Add user
The Account Owner and User Administrator can add users.
You can create a user for control panel access or a service user for program access, see the User Types and Roles instructions for details.
If you have problems when adding a user, create a ticket.
Add a control panel user
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In the control panel, on the top menu, click Account.
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Go to the Users section.
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Click Add User.
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In the User Data block:
4.1. In the Authentication field, select Control Panel.
4.2 Enter an e-mail address in the Mail field.
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In the Account Access block:
5.1 Select the user role. To add users with the role of Account Administrator or Project Administrator, the account balance must be at least 100 ₽.
5.2 If you have selected the Project Administrator or Project Supervisor role, check the desired projects.
5.3 Optional: To assign another role to a user, click Add Role and select the desired role.
5.4 Optional: select a group for the user.
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Click Add User. The user will be added to the list on the Users page with a status of
Not Activated
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The user will be sent an email with a link to register by invitation. The account will be activated after confirming the e-mail and completing the registration.
Add a service user
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In the control panel, on the top menu, click Account.
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Go to the Service Users section.
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Click Add Service User.
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In the User Data block:
4.1 Enter a user name. This will be used for authorization.
4.2 Enter a password for the user or generate one.After creating a user, you cannot view the password — you can only change it.The password should be no shorter than 20 characters and include a minimum:
- one uppercase and one lowercase Latin letter
(A-Z
,a-z
); - one digit
(0-9
); - one special character from the ASCII Printable 7-Bit Special Characters list:
!"#$%&'()*+,-./:;<=>?@[]^_{|}~.
- one uppercase and one lowercase Latin letter
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In the Account Access block:
5.1 Select the user role. To add users with the role of Account Administrator or Project Administrator, the account balance must be at least 100 ₽.
5.2 If the Project Administrator, Project Supervisor, Object Storage Administrator, or Object Storage User role is selected, check the desired projects.
5.3 Optional: To assign another role to a user, click Add Role and select the desired role.
5.4 Optional: select a group for the user.
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Click Add User. It will be added to the list on the Service Users page . The account will be active immediately.
View the service user ID
- In the control panel, on the top menu, click Account.
- Go to the Service Users section.
- In the service user row, look at the value of the UID field.