Blocked ports and internet resources
In the Selectel infrastructure, a number of TCP/UDP ports are blocked; details and a list of such ports can be found in the Blocked Ports subsection.
Also, access to public subnets of the e-government is blocked from the Selectel infrastructure. For example, the Gosuslugi portal and related services are located in such a subnet.
A full list of internet resources related to the e-government can be found in the What is e-government guide in the Gosuslugi portal documentation.
You can submit a request for unblocking. Each request is reviewed individually, but we cannot guarantee that access will be unblocked.
Blocked ports
To secure your Selectel infrastructure from malicious network activity, we limit access to certain TCP/UDP ports. Both incoming and outgoing traffic is blocked when passing through border routers (edge routers) at the border of the Selectel network.
For TCP ports 25, 465, 587, only outgoing traffic to public IPv4 and IPv6 addresses is blocked. Instead of these ports, we recommend using the Selectel email service.
The full list of blocked ports is specified in the List of blocked ports table. If a port is unavailable but is not listed in the table, check its accessibility from the operating system using the nmap.
List of blocked ports
Submit a request for unblocking
You can submit a request for unblocking:
Each request is reviewed individually, but we cannot guarantee that access will be unblocked and reserve the right to refuse without explanation.
After unblocking, a port or subnet access may be blocked again, for example, if you send spam or your IP address is blacklisted. For more information, see the Network Blocks guide.
Access to e-government subnets
You cannot unblock access to e-government subnets for VDS servers.
Each unblocking request is reviewed individually, but we cannot guarantee that the port will be unblocked and reserve the right to decline requests without providing a reason.
Dedicated Servers
Cloud servers
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Create a ticket. In the ticket, specify:
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the purpose of access;
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IP addresses or subnets from which traffic will originate.
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Wait for a response from a Selectel employee in the ticket regarding the decision.
Ports 25, 465, 587
Each unblocking request is reviewed individually, but we cannot guarantee that the port will be unblocked and reserve the right to decline requests without providing a reason. Instead of ports 25, 465, and 587, we recommend using our Selectel email service.
If we approve your request, ports 25, 465, and 587 will be unblocked for all public addresses in the account, except for:
- IP addresses of dedicated servers in pools TAS-1, TAS-2, ALM-1, NBO-1;
- IP addresses of the cloud platform in pools uz-1, uz-2, kz-1, ke-1, as well as direct public IP addresses in all pools;
- IP addresses of VDS servers.
To request unblocking of email ports:
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Create a ticket. In the ticket, specify:
- types of emails — for example, transactional, business correspondence, newsletters, etc.;
- examples of emails;
- planned subjects (email topics);
- the domain from which the emails will be sent;
- expected sending volume — number of emails per week.
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Wait for a response from a Selectel employee in the ticket regarding the decision.
Ports 135, 137, 138, 139, 445
You cannot unblock access to ports 135, 137, 138, 139, 445 for VDS servers.
Each unblocking request is reviewed individually, but we cannot guarantee that the port will be unblocked and reserve the right to decline requests without providing a reason.
Dedicated Servers
Cloud servers
You can submit an unblocking request only for a public dedicated subnet of a dedicated server.
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Make sure the server IP address belongs to a public dedicated subnet. In the control panel in the top menu click Products → Dedicated Servers → Network → Public subnets tab → select subnet type Dedicated → view the list of networks. If the IP address does not belong to a public dedicated subnet, you cannot unblock the port for it.
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Create a ticket. In the ticket, specify:
- the port to be unblocked;
- the purpose for using the port;
- a public dedicated subnet of a dedicated server for which you need to unblock the port. You can view the list of public dedicated subnets in the Control Panel: in the top menu click Products → Dedicated Servers → Network → Public subnets tab → select the subnet type Dedicated.
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Wait for a response from a Selectel employee in the ticket regarding the decision.