Hardware firewall payment and pricing model

Balance

Depending on the type of balances in the account, the following is used for payment single balance or basic balance.

You can pay for the firewall in a number of ways types of funds: basic funds, bonuses or VK bonuses.

Before payment top up.

Payment Model

When you order a hardware firewall, a pricing plan is set for it. It determines the duration of the paid period and the payment amount. The payment day is set on the day of delivery of the firewall, and the first paid period starts with it.

The payment day, payment amount and duration of the paid period can be viewed in the control panels on the firewall page → tab Services.

You can change the tariff plan and payment day.

When the paid period ends, the firewall is automatically extended for the same period. If the firewall is no longer needed, give it up. If you cancel the service, you can get a refund for the full unused months by file a ticket.

Payment is deducted in a lump sum for the entire period. When paying, bonuses are debited first, then fixed assets. The amount of debit from one type of funds is a multiple of the daily cost of the firewall.

note

For example, a firewall costs 54,000 ₽/month, one day costs 1,800 ₽. Let's say you have 60,000 ₽ of fixed assets and 4,000 ₽ of bonuses. Then when you renew the service, 3,600 ₽ of bonuses will be deducted first, followed by 50,400 ₽ of fixed assets.

Change tariff plan and payment day

В control panels go to Servers and hardware → Firewalls.
On the menu. of the firewall card, select Change tariff plan and payment day. By default, the payment day is the day the firewall is delivered. If the firewall was ordered on the first day and delivered on the third day, the payment day will be the third day.
Select a new rate plan.
Optional: enter a new payday.
Click Save changes. The next payday will not change. The payday will change only in the next period.

Blocking resources if there is not enough money on the balance

If there is not enough money on your balance at the time of the charge to pay in full, the firewall will be extended and continue to be charged on a daily basis.

After four days, access to the local network and the Internet is blocked for the firewall, the protected infrastructure behind the screen becomes inaccessible from the Internet. After 10 days, the service is deleted without the possibility of restoration.

Holidays and weekends are not included in the calculation.

If there is not enough money on your balance to pay for the day, the firewall will be charged as a debt. The debt does not burn off after the firewall is removed.

note

For example, the next payment for your 54,000 ₽/month firewall is July 11, 2023. If your account does not have enough money, the daily cost of the server will be calculated and charged at renewal — 54,000 ₽ ÷ 31 days = 1,732₽. Payment will be deducted on a daily basis until the balance is full (minus the days already paid). If payment is not received, after four days, LAN and Internet access will be blocked for the firewall. After 10 days, the firewall will be deleted with no possibility of recovery.

If the money takes a long time or there is no possibility to replenish the balance, legal entities can defer payment up to five days.

Prices

The cost of renting a hardware firewall depends on the pool and the model selected.

To see the prices you can on the site.

Reporting documents

After payment, you can report.