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Spend reward

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The reward is credited to the referral balance every month no later than the 15th. To spend the reward, you must withdraw it from the referral balance.

For your information

Users with specific roles, which depend on the account type, can withdraw rewards from the referral balance:

  • in a personal account — only the Account Owner;
  • in a business account — the Account Owner and users with the roles member (in the Account access scope) and billing.

There are two ways to withdraw rewards from the referral balance:

Transfer to account balance

Personal income tax (PIT) will be withheld from the amount you transfer to your account balance. Any reward is recognized as income and is subject to personal income tax (PIT). The tax is calculated using a progressive scale—the tax rate depends on the total income amount for the calendar year. The referral balance displays the amount before PIT is withheld.

  1. In the control panel, on the top menu, click Billing.

  2. Go to Partner ProgramOverview.

  3. Click Transfer to main balance.

  4. Enter the transfer amount. PIT will be withheld from this amount. The minimum transfer amount is 200 ₽ (before PIT is withheld).

  5. Confirm that you agree with the reward withdrawal request and the partner program acts (if specified) by checking the box I confirm that I have signed the reward withdrawal request for the specified details using an SES.

    The documents will be signed with a simple electronic signature (SES). It will be generated automatically based on your user ID and technical session data. Electronic documents signed with an SES are legally equivalent to paper documents with a handwritten signature.

  6. Click Transfer. The reward will be credited to your account balance as primary funds.

Withdraw to current account

  1. Create a request to withdraw the reward.

  2. If you are a legal entity or an individual entrepreneur, provide original reporting documents via EDI or by mail.

The reward will be credited to your current account within 5–7 business days after the documents are received.

1. Create a reward withdrawal request

The withdrawal process depends on your status:

Russian resident

Personal income tax (PIT) will be withheld from the amount you withdraw to your bank account. Any reward is recognized as income and is subject to personal income tax (PIT). The tax is calculated using a progressive scale—the tax rate depends on the total income amount for the calendar year. The referral balance displays the amount before PIT is withheld.

  1. Ensure that you have filled in your passport details. You can view them in the control panel: in the top-right corner, open the menu (account number) → Profile.

  2. In the control panel, on the top menu, click Billing.

  3. Go to the Referral ProgramOverview section.

  4. Click Withdraw funds to bank account.

  5. Enter the amount to be transferred to your account. Personal income tax (NDFL) will be withheld from this amount. The minimum withdrawal amount is 10 000 ₽ (before personal income tax).

  6. If you have previously withdrawn funds to a bank account, check your bank details.

    You can change the details: to the right of the Bank Details block, click Edit, enter the new information, and save the changes.

  7. If this is your first time withdrawing funds, enter your bank account details and click Save withdrawal details.

  8. Confirm that you agree with the withdrawal request and the Referral Program certificates (if applicable) by checking the box I confirm that I have signed the withdrawal request for the specified account details using a SES.

    The documents will be signed with a simple electronic signature (SES). It will be generated automatically based on your user ID and technical data from the current session. Electronic documents signed with an SES are legally equivalent to paper documents with a handwritten signature.

  9. Click Send Request. A ticket will be created automatically.

Non-resident of the Russian Federation

  1. Ensure that you have entered your passport details. You can view them in the control panel: in the top-right corner, open the menu (account number) → Profile.

  2. In the control panel, on the top menu, click Billing.

  3. Go to the Referral ProgramOverview section.

  4. Click Withdraw funds to bank account.

  5. Enter the amount to be transferred to your account. The minimum withdrawal amount is 10 000 ₽.

  6. Select the bank where you want to receive the reward:

    6.1. If you have previously withdrawn funds to a current account, the bank detail fields will be filled in automatically.

    You can change the details: to the right of the Bank Details block, click Edit, enter the new data, and save the changes.

    6.2. If this is your first time withdrawing funds, specify the current account details and save the changes.

    6.3. Confirm that you agree with the withdrawal request and the Referral Program certificates (if applicable) by checking the box I confirm that I have signed the withdrawal request for the specified account details using a SES.

    The documents will be signed with a simple electronic signature (SES). It will be generated automatically based on your user ID and technical data from the current session. Electronic documents signed with an SES are legally equivalent to paper documents with a handwritten signature.

    6.4. Click Send Request. A ticket will be created automatically.

2. Provide original documents via EDI or by mail

  1. Download the referral program acts:

    1.1. In the control panel, click Billing in the top menu.

    1.2. Go to the Referral ProgramDocuments section.

    1.3. Download all acts that you have not previously signed or sent.

  2. Prepare the documents for sending:

    2.1. If you have service acts, in the header, in the No. field, specify the number according to your accounting or "n/a" if you do not track documents.

    2.2. If the acts are not signed by the Account Owner, prepare a power of attorney for the signatory. If you have already provided a power of attorney, you do not need to provide it again during its validity period.

    2.3. If you are a sole proprietor and work without a seal, prepare a notice of no seal for sole proprietors.

    2.4. If you pay VAT and have not sent invoices, prepare these documents.

    2.5. If you are sending original documents by mail, sign all documents by hand, provide the printed name, and apply a wet seal. When sending documents via EDI, the signature and seal are applied automatically; there is no need to sign documents manually.

  3. Send the prepared documents using your chosen method:

    • via EDI (only for documents for the period after July 2024) — an electronic signature will be required;
    • or by mail to the Selectel legal address: 196006, St. Petersburg, Tsvetochnaya st., 21, lit. A. As the recipient, specify "AO Selectel" and add a note "To the Billing Department" — you can attach a sticker or mark it on the envelope.

    The power of attorney for the signatory and the notice of no stamp for sole proprietors can be attached to the ticket as scan copies or sent along with other documents via EDI or by mail.