View the status of the underlying firewall In the Control Panel top menu, click Products → Dedicated Servers → Basic Firewall section. Open the firewall page. Look at the status of the firewall in the upper right corner. INACTIVEThe firewall doesn't have any rulesAPPLIEDList of rules activatedPENDINGThe list of rules is not activatedPROCESSINGChanges are applied to the firewallCLEANINGThe firewall is being removedERRORThere was an error, create a ticket