Prepare and place the server in the data center

Last update: March 27 2025

Prepare and place the server in the data center

1. Prepare the server: make sure it is up and running and meets our requirements:

   • Terms of use of individual services: Equipment placement;
   • Specifications. Placement of equipment with one power supply unit in a server rack;
   • Specifications. Placement of equipment with two power supplies in a server rack.

2. Download the Terms and Conditions of Communication Services for your account type:

   • for individuals;
   • for IP;
   • for legal entities.

3. Print the document in duplicate, fill it out and sign it. If you have already signed the "Terms and Conditions of Communication Services" before or if you are placing equipment in Dubrovka (if you are placing equipment for the first time, the "Terms and Conditions of Communication Services" must be taken directly to Tsvetochnaya), you do not need to sign anything again.

4. Attach the server sled to the server to mount the server in a 19" cabinet, as well as power cords and fasteners.

5. Configure the IP address, subnet mask, gateway, DNS on the server.

6. Create a ticket You can schedule a time to have your equipment delivered. Our data centers are open 24 hours a day.

7. Deliver the equipment to the data center. You must have the "Terms and Conditions of Communications Services" in duplicate (if you are placing equipment for the first time) and:

   • for legal entities — passport; for a person who can act without a power of attorney (e.g., general director) — the seal of the organization; for other persons — the original powers of attorney to sign the equipment acceptance certificate;
   • Individuals — passport, if you bring the equipment personally. If the equipment is brought by a trusted person ─ power of attorney.

8. Give the server and signed "Terms and Conditions of Communication Services" in duplicate to the technical support staff.

9. Compose and sign equipment acceptance certificate in duplicate.

10. When the technical support staff installs the server, we will send a notification in a ticket. It may take from two to 24 hours to receive and install the equipment. Provision of the service begins when the server is installed in the server cabinet and connected to the network.