Prepare and place the server in the data center
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Prepare the server: make sure it is up and running and meets our requirements:
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Download the "Terms and Conditions of Communication Services" for your account type:
- For individuals;
- for the sole proprietor;
- for legal entities.
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Print the document in duplicate, fill it out and sign it. If you have already signed the "Terms and Conditions of Communication Services" before or if you are placing equipment in Dubrovka (if you are placing equipment for the first time, the "Terms and Conditions of Communication Services" must be taken directly to Tsvetochnaya), you do not need to sign anything again.
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Attach the server sled to the server to mount the server in a 19" cabinet, as well as power cords and fasteners.
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Configure the IP address, subnet mask, gateway, DNS on the server.
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Create a ticket Create a ticket to schedule a delivery time. Our data centers are open 24 hours a day.
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Get the equipment to the data center. When you hand over the equipment, you must have the "Terms and Conditions of Communication Services" in duplicate (if you are placing the equipment for the first time), and:
- for legal entities — passport; for a person who can act without a power of attorney (e.g., general director) — seal of the organization; for other persons — original power of attorney to sign the act of acceptance of equipment;
- Individuals — passport, if you bring the equipment personally. If the equipment is brought by a trusted person ─ power of attorney.
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Give the server and signed "Terms and Conditions of Communication Services" in duplicate to the technical support staff.
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Draw up and sign the equipment acceptance certificate in duplicate.
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When the technical support staff installs the server, we will send a notification in a ticket. It may take from two to 24 hours to receive and install the equipment. Provision of the service begins when the server is installed in the server cabinet and connected to the network.