---
title: "Restore a machine to a VMware-based cloud"
sidebar_label: "Restore a machine to a VMware-based cloud"
sidebar_position: 7
description: "How to restore a Linux or Windows machine to a virtual machine in a VMware-based cloud and how to configure the machine after restoration"
toc_max_heading_level: 2
---
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# Restore a machine to a cloud powered by VMware
You can restore a backup created with Veeam Agent from the Selectel repository to a [cloud powered by VMware](/public-cloud/about/about-public-cloud.mdx).
For recovery to be possible, you must have a system image with required drivers (Linux) or a boot disk (Windows) created before recovery; read more in the instructions [Preparing for recovery using Veeam Recovery Media](/veeam-agent/restore-from-backup/veeam-recovery-media.mdx).
For recovery, you will need:
* a machine backup created in Entire computer mode or containing the necessary partitions;
* resources in a cloud powered by VMware:
* a virtual data center;
* a vApp;
* a network with internet access.
For more information on connecting to a cloud powered by VMware, see the instructions [Cloud powered by VMware: Quick Start](/public-cloud/quickstart.mdx).
After restoration, the server name, login, and root password remain the same as the original from the backup. They can be redefined using [guest OS recustomization](/public-cloud/manage-public-cloud/os-recustomization.mdx) or manually.
To restore a virtual machine:
1. [Create an empty virtual machine](#create-empty-virtual-machine).
2. Optional: [install VMware Remote Console](#install-vmware-remote-console).
3. [Start the empty virtual machine](#run-empty-virtual-machine).
4. [Load Tools virtual device drivers](#load-tools-virtual-device-drivers) (Windows only).
5. [Restore the backup to the virtual machine](#restore-backup-to-virtual-machine).
6. [Configure the network environment](#configure-network).
7. [Deploy a virtual machine with Windows Server](#deploy-vm-windows) (Windows only).
8. [Install VMTools](#install-vmtools).
9. [Configure backups on the restored machine](#configure-backup).
## 1. Create an empty virtual machine \{#create-empty-virtual-machine}
1. From the [control panel](https://my.selectel.ru/vmware/), open the Cloud Director panel: in the top menu, click **Products** → **Cloud powered by VMware** → **Cloud Director** section.
2. Open the virtual data center page.
3. Go to the **Compute** → **vApps** section.
4. In the vApp card, click **ACTIONS**.
5. Click **Add** → **Add VM**.
6. Click **Add virtual machine**.
7. In the **Name** field, enter a name for the virtual machine.
8. In the **Computer name** field, enter the host name.
9. In the **Type** field, select **New**.
10. In the **OS family** field, select the same OS family as on the original server (the backup source).
11. Specify the **Operating System** — the same OS as on the original server (the backup source).
12. Specify the **Boot image**:
* for Linux: `veeam-recovery-media-5.0.2.4567_x86_64.iso`;
* for Windows: Veeam recovery media.
13. In the **Virtual CPUs** field, specify the number of vCPUs.
14. In the **Memory** field, specify the amount of memory.
15. In the **Storage** block, remove all disks. They will be added later.
16. To select a storage policy for the virtual machine, check the **Use custom storage policy** checkbox and, in the **Storage Policy** field, select the required policy. If you do not select a policy, the default one will be applied.
17. In the **Networking** block, click **CUSTOMIZE**.
18. In the **Network** column, select a network — `default_net` or another network with internet access.
19. In the **Network Adapter Type** column, select `VMXNET3`.
20. In the **IP Mode** column, select the mode appropriate for the chosen network.
21. Click **OK**.
22. Check the new VM parameters and click **ADD**.
23. Open the vApp page → **Virtual Machines** section.
24. Open the virtual machine page.
25. Go to the **Hardware** → **Hard Disks** section.
26. Click **EDIT**.
27. Click **ADD**.
28. Configure each virtual disk to match the disks on the source machine:
* **Size** — volume sufficient for restoring the source data;
* **Policy** — any;
* **Bus Type** — `Paravirtual (SCSI)`;
* **Bus Number**, **Unit Number** — default.
29. Click **SAVE**.
## 2. Optional: install VMware Remote Console \{#install-vmware-remote-console}
VMware Remote Console is required to use the mouse in the virtual machine console.
1. From the [control panel](https://my.selectel.ru/vmware/), open the Cloud Director panel: in the top menu, click **Products** → **Cloud powered by VMware** → **Cloud Director** section.
2. Open the virtual data center page.
3. Go to the **Compute** → **vApps** section.
4. Open the vApp page → **Virtual Machines** section.
5. Open the virtual machine page.
6. Click **ALL ACTIONS** → **VM Console** → **Download VM Remote Console**. You will need a VMware Customer Connect account to download it, which you can create while downloading VMware Remote Console.
## 3. Start the empty virtual machine \{#run-empty-virtual-machine}
1. From the [control panel](https://my.selectel.ru/vmware/), open the Cloud Director panel: in the top menu, click **Products** → **Cloud powered by VMware** → **Cloud Director** section.
2. Open the virtual data center page.
3. Go to the **Compute** → **vApps** section.
4. In the vApp card, click **ACTIONS**.
5. Click **Power** → **Power on**.
6. In the virtual machine menu, click **VM Console** → **Launch Remote Console** or **Launch Web Console**. The Veeam Recovery Media recovery environment will load automatically. If the environment does not load, [check the settings](#check-veeam-recovery-media-settings).
7. Wait for Veeam Recovery Media to load the network configuration and SSH (if DHCP is available). If you do not require SSH, click **Proceed without SSH**. After 60 seconds, the parameters of the automatically configured network and access will be displayed.
### Verify Veeam Recovery Media settings \{#check-veeam-recovery-media-settings}
If Veeam Recovery Media does not load, check the settings.
1. From the [control panel](https://my.selectel.ru/vmware/), open the Cloud Director panel: in the top menu, click **Products** → **Cloud powered by VMware** → **Cloud Director** section.
2. Open the virtual data center page.
3. Go to the **Compute** → **vApps** section.
4. Open the vApp page → **Virtual Machines** section.
5. Open the virtual machine page.
6. Go to the **Hardware** → **Removable Media** section.
7. Make sure the correct boot disk is selected in the **CD/DVD drive** field:
* for Linux: `veeam-recovery-media-5.0.2.4567_x86_64.iso`
* for Windows: Veeam recovery media.
8. Go to the **General** section.
9. Make sure **Enabled** is set in the field **Enter BIOS Setup**.
10. Reboot the virtual machine.
## 4. Load Tools virtual device drivers (Windows) \{#load-tools-virtual-device-drivers}
Drivers only need to be loaded for Windows-based machines.
1. In Veeam Recovery Media, go to the **Tools** section.
2. Select **Load Driver**.
3. For the SAS Controller and Ethernet Controller drivers, click **Install driver**.
4. Make sure both drivers have an **Online** status.
5. Check the **Inject these drivers into operating system while performing bare metal recovery** checkbox.
6. Click **OK**.
## 5. Restore the backup to a virtual machine \{#restore-backup-to-virtual-machine}
Use the [Restore a virtual machine](/veeam-agent/restore-from-backup/restore-machine.mdx) instructions for your operating system.
## 6. Configure the network environment \{#configure-network}
By default, the virtual machine network adapters do not match the network adapters of the original machine. Configure the settings according to the requirements of the new network environment.
## 7. Deploy a virtual machine with Windows Server \{#deploy-vm-windows}
If you are using Windows, use the [Deploy a virtual machine with Windows Server](/public-cloud/manage-public-cloud/deploy-vm-windows.mdx) instructions.
## 8. Install VMTools \{#install-vmtools}
Ubuntu/Debian
1. Install VMTools (Perl required):
```shell
sudo apt install open-vm-tools
```
2. Make sure the service is running:
```shell
systemctl status open-vm-tools
```
3. If the virtual network adapter drivers or open-vm-tools are missing, the virtual machine will not be connected to the network. In this case, complete steps 1-4 of the [Install VMware Tools](/public-cloud/manage-public-cloud/vmware-tools.mdx#install-vmware-tools) instructions.
4. Verify if the disk with VMTools is mounted automatically on the virtual machine:
```shell
mount
```
Command output:
```shell
/dev/cdrom on /mnt/cdrom
```
5. If the disk is not mounted, mount it, taking into account the file device paths and mount points depending on the distribution:
```shell
sudo mkdir /mnt/cdrom
sudo mount /dev/cdrom /mnt/cdrom
```
6. Check if an archive with the `.tar.gz` extension containing VMTools exists on the mounted device:
```shell
ls /mnt/cdrom
```
7. Extract the archive to the `/tmp:` directory:
```shell
tar -zxpf /mnt/cdrom/ -C /tmp
```
Specify `` — the name of the VMware Tools archive, which depends on the version.
8. Go to the directory with the extracted archive:
```shell
cd /tmp/vmware-tools-distrib
```
9. Run the installation script:
```shell
sudo ./vmware-install.pl
```
10. Follow the installer instructions.
11. After installation, reboot the virtual machine.
RHEL/CentOS/Fedora
1. Install VMTools (Perl required):
```shell
sudo yum install open-vm-tools
```
2. Make sure the service is running:
```shell
systemctl status open-vm-tools
```
3. If the virtual network adapter drivers or open-vm-tools are missing, the virtual machine will not be connected to the network. In this case, complete steps 1-4 of the [Install VMware Tools](/public-cloud/manage-public-cloud/vmware-tools.mdx#install-vmware-tools) instructions.
4. Verify if the disk with VMTools is mounted automatically on the virtual machine:
```shell
mount
```
Command output:
```shell
/dev/cdrom on /mnt/cdrom
```
5. If the disk is not mounted, mount it, taking into account the file device paths and mount points depending on the distribution:
```shell
sudo mkdir /mnt/cdrom
sudo mount /dev/cdrom /mnt/cdrom
```
6. Check if an archive with the `.tar.gz` extension containing VMTools exists on the mounted device:
```shell
ls /mnt/cdrom
```
7. Extract the archive to the `/tmp:` directory:
```shell
tar -zxpf /mnt/cdrom/ -C /tmp
```
Specify `` — the name of the VMware Tools archive, which depends on the version.
8. Go to the directory with the extracted archive:
```shell
cd /tmp/vmware-tools-distrib
```
9. Run the installation script:
```shell
sudo ./vmware-install.pl
```
10. Follow the installer instructions.
11. After installation, reboot the virtual machine.
SuSE
1. Install VMTools (Perl required):
```shell
sudo zypper install open-vm-tools
```
2. Make sure the service is running:
```shell
systemctl status open-vm-tools
```
3. If the virtual network adapter drivers or open-vm-tools are missing, the virtual machine will not be connected to the network. In this case, complete steps 1-4 of the [Install VMware Tools](/public-cloud/manage-public-cloud/vmware-tools.mdx#install-vmware-tools) instructions.
4. Verify if the disk with VMTools is mounted automatically on the virtual machine:
```shell
mount
```
Command output:
```shell
/dev/cdrom on /mnt/cdrom
```
5. If the disk is not mounted, mount it, taking into account the file device paths and mount points depending on the distribution:
```shell
sudo mkdir /mnt/cdrom
sudo mount /dev/cdrom /mnt/cdrom
```
6. Check if an archive with the `.tar.gz` extension containing VMTools exists on the mounted device:
```shell
ls /mnt/cdrom
```
7. Extract the archive to the `/tmp:` directory:
```shell
tar -zxpf /mnt/cdrom/ -C /tmp
```
Specify `` — the name of the VMware Tools archive, which depends on the version.
8. Go to the directory with the extracted archive:
```shell
cd /tmp/vmware-tools-distrib
```
9. Run the installation script:
```shell
sudo ./vmware-install.pl
```
10. Follow the installer instructions.
11. After installation, reboot the virtual machine.
Windows
1. From the [control panel](https://my.selectel.ru/vmware/dashboard/), open the Cloud Director panel: **Cloud powered by VMware** → **Cloud Director**.
2. Open the virtual data center page.
3. Go to the **Compute** → **Virtual Machines** section.
4. On the virtual machine card, click **ACTIONS** → **Install VMware Tools** → **Install**.
5. On the virtual machine, launch the `setup64.exe` file from the connected DVD and perform a **Typical** installation.
6. Reboot the virtual machine.
## 9. Configure backups \{#configure-backup}
The [Cloud powered by VMware backup](/public-cloud/vmware-backups/about-vmware-backup.mdx) service is available for backing up VMware virtual machines.
Linux
Veeam agents use the BIOS UUID to identify machines. The restored machine has a new BIOS UUID, so existing backup chains in Veeam Agent might fail to continue.
1. Remove the Veeam agents:
Ubuntu, Debian:
```shell
sudo apt remove veeamma veeam
```
RHEL, CentOS, Fedora:
```shell
sudo yum remove veeamma veeam
```
SuSE:
```shell
sudo zypper remove veeamma veeam
```
2. [Install the management agent](/veeam-agent/connect-veeam-agent.mdx#install-management-agent) and [backup agent](/veeam-agent/connect-veeam-agent.mdx#install-backup-agent) again.
Windows
Verify the correct operation of the management agent and backup agent for Windows using one of the following methods:
* run an **Active Full Backup** to start a new chain of restore points;
* to save previously created restore points, disable backup execution.