Restore the virtual machine

Last update: September 26 2024

Restore the virtual machine

You can recover an entire virtual machine when it is inoperable using Veeam Recovery Media. You can also use this method to recover active partitions or partitions used by the OS. For more details on recovery via Veeam Recovery Media, please refer to the manual Recovery with Veeam Recovery Media.

Preparing for recovery⁠

In order for recovery to be possible, you must have a system image with the necessary drivers (Linux) or a boot disk (Windows) created prior to recovery, see the instructions for details Recovery with Veeam Recovery Media.

The restored virtual machine will have a different BIOS UUID, so it is possible that duplicate machines may appear in the Veeam Service Provider Console (vac.selectel.ru).

If you want to avoid this, remove the backup agent and management agent from the source machine before starting the restore. If the source machine is unavailable:

1. On the portal Veeam Service Provider Console go to Discovery → Managed computers.
2. Open the tab Doscovered Computers.
3. Check the virtual machine.
4. Click Management Agent → Delete.

Restore the car⁠

Linux

For more information about recovering a virtual machine with Veeam Recovery Media, see Restoring from Veeam Recovery Media Veeam documentation, on possible recovery issues — at Veeam website.

Internet access will be required to connect to the Selectel repository.

1. Connect Veeam Recovery Media to the machine.

2. In BIOS/UEFI, prioritize booting from this media.

3. Turn on the machine and wait for Veeam Recovery Media to load. The SSH server will start automatically and provide connection parameters.

4. If SSH is not required, click Proceed without SSH.

5. Accept the license agreement and click Continue.

6. Click Configure network → Edit a connection.

7. Configure the network settings for Internet access and tap OK.

8. Click Back.

9. Click Activate a connection.

10. When the settings are complete, press OK.

11. Select the type of recovery Restore volumes.

12. Click Add Cloud Provider and specify:

    • address: vcc.selectel.ru;
    • port: 6180.

13. A security certificate warning appears when you try to connect. Press Accept.

14. Optional: check the certificate imprint.

15. After accepting the certificate, enter your Veeam Service Provider Console portal account credentials.

16. Select the desired backup and restore point. The current partition table on the machine will be displayed on the left and the current partition table in the backup will be displayed on the right.

17. To recover the entire partition, select the partition → Restore from… and select a partition from the backup.

18. To recover the entire partitioned disk, select the physical device → Restore from… and select a disk from the backup.

19. Check that the column Restore в Current system disks and partitions are mapped correctly.

20. To start recovery, press S → Enter. The startup time depends on the amount of data to be recovered and the network speed.

21. After launching, press Esc.

22. To turn off the machine, press Shutdown.

23. To disconnect the drive from Veeam Recovery Media, click ACTIONS → Media → Eject Media.

Windows

1. Run the Veeam Recovery Media recovery wizard.

2. In step Backup Location select Network storage.

3. Click Next.

4. In step Network Storage select Veeam Cloud Connect Repository.

5. Click Configure Network Settings.

6. Select a network adapter and press Properties.

7. Configure the network adapter settings according to the requirements of the network to which the virtual machine is connected. In a new vApp, you can use DHCP during the recovery phase.

8. Click OK.

9. In step Service Provider in the field DNS name or IP address enter vcc.selectel.ru.

10. In the field Port enter 6180.

11. Click Next.

12. In step Credentials enter the user name and password used to access the Veeam Service Provider Console portal.

13. Click Next.

14. In step Backup select the backup from which the machine will be restored.

15. Click Next.

16. In step Restore Point select a restore point.

17. Click Next.

18. In step Restore Mode select recovery mode:

    • Entire Computer — restore an entire virtual machine;
    • System volumes only — system disk recovery;
    • Manual Restore (advanced) — restoring individual volumes with the possibility of mapping and resizing them, more details in the manual Step 10. Map Restored Disks Veeam documentation.

19. Click View automatically detected disk mapping.

20. Check the automatic allocation of data to disks.

21. In step Summary click Restore.

22. In step Progress wait for the recovery to complete and press Finish. Error Saving restore logs has no effect on recovery, it can be ignored.

23. To reboot the virtual machine, click Yes.