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Manage users
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Manage users

You can create users with different levels of permissions. For more information about Veeam Service Provider Console portal users, see Company User Roles and Permissions in the Veeam documentation.

Create user⁠

  1. In the Veeam Service Provider Console portal, click Configuration in the upper right corner.
  2. Go to Roles and Users.
  3. Press New.
  4. Under Role, select the user role and click Next.
  5. Optional: in the User Info section, enter the user's first name, last name, and email.
  6. Press Next.
  7. Under Login Info, enter the login and password for the user.
  8. Press Next.
  9. Optional: To enable two-factor authentication for the user, under Multi-Factor Authentication, enable the toggle switch Enforce the MFA access.
  10. Press Next.
  11. In the Summary section, check the user details.
  12. Press Finish.

Disable user⁠

You can temporarily disable a user's access to the portal without deleting them.

  1. In the Veeam Service Provider Console portal, click Configuration in the upper right corner.
  2. Go to Roles and Users.
  3. Mark the user.
  4. Press Disable → Yes.

Enable user⁠

  1. In the Veeam Service Provider Console portal, click Configuration in the upper right corner.
  2. Go to Roles and Users.
  3. Mark the user.
  4. Press Enable.

Delete user⁠

  1. In the Veeam Service Provider Console portal, click Configuration in the upper right corner.
  2. Go to Roles and Users.
  3. Mark the user.
  4. Press Remove → Yes.