IP-KVM

Last update: November 22 2024

IP-KVM

IP-KVM is an optional device for remote server administration and management regardless of the CPU, BIOS or operating system.

IP-KVM is connected by default for each of your servers, placed in Selectel. The monthly IP-KVM usage limit is 10 hours. If you need more time, order an additional service Permanent IP-KVM connection.

For dedicated servers, IP-KVM can only be connected to Chipcore Line servers. To do this, order an additional service Temporary IP-KVM connection for Chipcore Line servers.

The process of connecting to the server via IP-KVM depends on the type of IP-KVM that is connected to it. We will inform you about the type of IP-KVM in the hardware placement ticket or ordering an additional service.

For a server can be connected:

• Lantronix IP-KVM;
• PI-KVM.

Connect to the server via Lantronix IP-KVM⁠

By default, the IP-KVM is configured to connect in HTML5 mode. If you want to connect using Java — file a ticket with a request to change the connection mode from HTML5 to Java.

HTML5

1. Open the page in your browser:

   https://<ip_kvm_ip_address>

   Specify <ip_kvm_ip_address> — The IP address of the IP-KVM can be found in the service order ticket.

2. Enter login and password, can be seen in the service order ticket.

3. Click Login.

Java

Linux

You can only connect to the server with Java Web Start version 8u341 or higher. If your version is higher, connect to the server in HTML5 mode or via serial port.

1. If you have not created a ticket requesting to change the connection mode from HTML5 to Java. file a ticket and wait for confirmation that the IP-KVM connection mode is switched to Java.

2. Make sure you have the Java Web Start application of version 8u341 or higher installed. You can download the application at Oracle website.

3. Open Java Web Start.

4. Click on the tab Security.

5. Click Edit Site List.

6. Enter the IP address of the IP-KVM, can be seen on the service order ticket.

7. Open the page in your browser:

   https://<ip_kvm_ip_address>

   Specify <ip_kvm_ip_address> — The IP address of the IP-KVM can be found in the service order ticket.

8. Enter login and password, can be seen in the service order ticket.

9. Click on the link Click to open KVM Console. The Selectel IP-KVM applet will be downloaded to your computer. spider.jnlp

10. Open the file spider.jnlp in the Java Web Start application:

    <java_directory>/bin/javaws <downloads_directory> spider.jnlp

    Specify:

    • <java_directory> — the name of the directory where the Java files are located;
    • <downloads_directory> — name of the directory where the file is located spider.jnlp.

11. If a connection error appears at startup, make sure that outgoing ports are not closed basic firewall or other firewall and repeat step 10.

macOS

You can only connect to the server with Java Web Start version 8u341 or higher. If your version is higher, connect to the server in HTML5 mode or via serial port.

1. If you have not created a ticket requesting to change the connection mode from HTML5 to Java. file a ticket and wait for confirmation that the IP-KVM connection mode is switched to Java.

2. Make sure you have the Java Web Start application of version 8u341 or higher installed. You can download the application at Oracle website.

3. Open Java Web Start.

4. Click on the tab Security.

5. Click Edit Site List.

6. Enter the IP address of the IP-KVM, can be seen on the service order ticket.

7. Open the page in your browser:

   https://<ip_kvm_ip_address>

   Specify <ip_kvm_ip_address> — The IP address of the IP-KVM can be found in the service order ticket.

8. Enter login and password, can be seen in the service order ticket.

9. Click on the link Click to open KVM Console. The Selectel IP-KVM applet will be downloaded to your computer. spider.jnlp

10. Open the file spider.jnlp in the Java Web Start application:

    <java_directory>/bin/javaws <downloads_directory> spider.jnlp

    Specify:

    • <java_directory> — the name of the directory where the Java files are located;
    • <downloads_directory> — name of the directory where the file is located spider.jnlp.

11. If a connection error appears at startup, make sure that outgoing ports are not closed basic firewall or other firewall and repeat step 10.

Windows

You can only connect to the server using Java Web Start version 8u341 or higher. If your version of Java Web Start is higher, you can only connect to the server in Java mode with the SpiderView utility.

1. If you did not create a ticket requesting to change the connection mode from HTML5 to Java, create a ticket and wait for confirmation that the connection mode to IP-KVM is switched to Java.

2. Make sure you have the Java Web Start application of version 8u341 or higher installed. You can download the application at Oracle website or use distributions: jre-6u45-windows-i586 and jre-6u43-windows-x64.

3. Open Java Web Start.

4. Click on the tab Security.

5. Click Edit Site List.

6. Enter the IP address of the IP-KVM, can be seen on the service order ticket.

7. Open the page in your browser:

   https://<ip_kvm_ip_address>

   Specify <ip_kvm_ip_address> — The IP address of the IP-KVM can be found in the service order ticket.

8. Enter login and password, can be seen in the service order ticket.

9. Click on the link Click to open KVM Console. The Selectel IP-KVM applet will be downloaded to your computer. spider.jnlp

10. Select a file spider.jnlp and right-click on it.

11. Select Open with → Choose another app → More apps → Look for another app on this PC.

12. Select a folder Java → jre.<version> → bin → javaws where <version> — Java version number.

13. Click Open.

14. Click Continue.

15. If a connection error appears at startup, make sure that outgoing ports are not closed basic firewall or other firewall and repeat steps 10-14.

16. If an error appears at startup Unsigned application requesting unrestricted access to systemopen the file java.security and comment out the lines containing the text MD5. For example: jdk.jar.disabledAlgorithms=MD2, MD5, RSA keySize < 1024. Then repeat steps 10 through 14.

SpiderView

You can only connect to the server using SpiderView from Windows.

1. Make sure you have the SpiderView app installed. You can download the application at Lantronix website.
2. Open SpiderView.
3. From the main menu, press Create New Device in current group.
4. In the field Device Name enter the name of the device, the name can be any name.
5. In the field Network Address enter the IP address of the IP-KVM, you can see it in the service order ticket.
6. In the field Username enter the user name (login), you can see it in the service order ticket.
7. In the field Password enter the password, you can see it in the service order ticket.
8. Click OK.
9. Double-click the icon with the device name you entered in step 4.

serial port

1. Open the CLI.

2. Connect to the server:

   ssh <username>@<kvm_ip_address>

   Specify:

   • <username> — user name (login), can be viewed in the service order ticket;
   • <kvm_ip_address> — public IP address of the IP-KVM, can be viewed in the service order ticket.

3. Enter password, can be seen in the service order ticket.

4. Connect to the console port of the equipment:

   connect serial

5. Wait for a response:

   To exit serial port connection, type 'ESC exit'

6. Click Enter.

Connect to the server via PI-KVM⁠

HTML5

1. Open the page in your browser:

   https://<ip_kvm_ip_address>

   Specify <ip_kvm_ip_address> — The IP address of the IP-KVM can be found in the service order ticket.

2. Enter username and password, can be seen in the service order ticket.

3. In the field 2FAcode leave the default value.

4. Click Login.

5. Go to the section KVM.

serial port

1. Open the page in your browser:

   https://<ip_kvm_ip_address>

   Specify <ip_kvm_ip_address> — The IP address of the IP-KVM can be found in the service order ticket.

2. Enter username and password, can be seen in the service order ticket.

3. Click Login.

4. Go to the section KVM.

5. Go to the section Terminal.

6. Connect to the console port of the equipment:

   minicom -D /dev/ttyUSB0 -b <speed>

   Specify <speed> — data rate.