Connect to a dedicated server

Last update: April 10 2024

Connect to a dedicated server

You can connect to a dedicated server to remotely manage it:

• via SSH — for servers with Linux operating system;
• via RDP — for Windows servers;
• via VNC — for servers running macOS;
• via KVM-console — for servers with any operating system and for [Chipcore Line] servers(/servers-and-infrastructure/dedicated/order/dedicated-configurations.mdx#prebuilt-servers) with optional service IP-KVM Connection for 3 hours.

If you ordered a server without an operating system, you can install the OS manually.

View parameters for connecting⁠

The settings for connecting to a dedicated server can be viewed in control panel:

• user name (login) and password — in Servers and Hardware → Servers → Server page → Operating System tab → Login and Password fields;
• public IP address of the server — in Servers and Hardware → Servers → server page → Operating System tab → IP field.

If you forget your server password, you can reset and recover it.

Connect via SSH⁠

The SSH protocol is used to connect to Linux servers.

To connect to the server, you can enter a login and password or use a SSH key pair. We recommend using SSH keys instead of login and password — you can only connect using keys from the computer where the private key is stored.

You can store public SSH keys in the control panel in storage for SSH keys.

Из Linux/macOS

1. Optional: create an SSH key pair and place a public SSH key on the server.

2. Open the CLI.

3. Connect to the server:

   ssh <username>@<ip_address>

   Specify:

   • <username> — user name (login). You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → Login field;
   • <ip_address> is the public IP address of the server. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → IP field.

4. Enter your password. The password can be viewed in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → Password field.

   If you are using SSH keys, you do not need to enter a password.

Windows

In Windows 10, you can connect to a dedicated server in the same way as in Linux and macOS — via the command line (cmd.exe).

In earlier versions of Windows, use PuTTY.

1. Optional:create an SSH key pair and place the public key on the server.

2. Install PuTTY and run it.

3. Click the Session tab.

4. In the Host Name field, enter the public IP address of the server.

5. In the Port field, specify the port for the SSH connection (default is 22).

6. In the Connection type field, select the SSH connection type.

7. If you are using an SSH key pair, open the SSH — Auth tab, click Browse and download the private key file.

8. Press Open.

9. Confirm the connection and enter the login and password to log in to the server. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → Login and Password field.

   If you are using an SSH key pair, you do not need to enter a password.

Connect via RDP⁠

The RDP protocol is used to connect to dedicated Windows servers.

Windows

1. Open the Start menu → Remote Desktop Connection.
2. In the Computer field, enter the public IP address of the server. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → IP field.
3. Press Connect.
4. Enter a username. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → Login field.
5. Enter your password. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → Password field.
6. Press OK.

Linux

1. Install an RDP client (rdesktop, Remmina, etc.). Read more in Selectel's blog article RDP Remote Access Clients for Linux.

2. Open the CLI.

3. Connect to the server (example for rdesktop):

   rdesktop <ip_address> -u <username> -p <password>

   Specify:

   • <ip_address> is the public IP address of the server. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → IP field;
   • <username> — user name (login). You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → Login field;
   • <password> is the password. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → Password field.

from macOS

1. Install Microsoft Remote Desktop and run it.
2. To create a connection, press +.
3. In the PC name field, enter the public IP address of the server. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → IP field.
4. In the Username field, enter your user name. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → Login field.
5. In the Password field, enter your password. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → Password field.
6. Press Save.
7. Double-click the created connection in the list.

Connect via VNC⁠

The VNC protocol is used to connect to dedicated servers running macOS.

from macOS

1. Start the Finder.

2. Open the Go to → Server Connection menu.

3. In the Server Address field, enter:

   vnc://<ip_address>

   Specify <ip_address> — the public IP address of the server. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → IP field.

4. Press Connect.

5. Enter your user name and password. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → Login and Password field.

6. Click Log in.

Из Windows/Linux

Use a VNC client (RealVNC, TightVNC, and others) on your local computer to connect. The connection process depends on the customer.

The standard port for connection is 5900.

Connection example for RealVNC Viewer:

1. Install RealVNC Viewer.

2. Start RealVNC Viewer.

3. In the RVNC connect field, enter:

   <ip_address>:<port>

   Specify:

   • <ip_address> is the public IP address of the server. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → IP field;
   • <port> — port for VNC connection (default is 5900).

4. In the Username field, enter your user name. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → Login field.

5. In the Password field, enter your password. You can look in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → Password field.

6. Press OK.

Connect via KVM console⁠

You can connect via the KVM console in Control Panel to a dedicated server with any operating system.

To connect via KVM console to Chipcore Line servers, order the optional service IP-KVM Connection for 3 hours. For more information about working with the KVM console, see the Manage Server via KVM Console instructions.

1. In Control Panel, go to Servers and Hardware → Servers.
2. Open the Server List tab.
3. In the server card, click . The KVM console will launch in a new browser tab. If required, expand the KVM console window.
4. If you have an X8DTU motherboard, synchronize cursor.
5. If the KVM console asks for permission to run, confirm the permission by clicking Run.
6. If the KVM console requests authorization, successively place the cursor in the Username and Password field and click on username and password in the lower right corner of the window. The values in the fields will be substituted automatically. If you don't see the buttons in the lower right corner, reconnect to the console.
7. When the KVM console control panel appears in front of you, select Remote control from the left menu. On the remote access page, click Launch H5Viewer.
8. Authorize on the server. You can view login (username) and password (password) in Control Panel under Servers and Hardware → Servers → Server page → Operating System tab → Login and Password field. The password is available for review 24 hours from the start of the OS installation or configuration change. If you are connecting to a Windows server, make sure that the English layout is enabled on the server when you enter the password.