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Upgrade the FortiGate firewall firmware
Last update:

Upgrade the FortiGate firewall firmware

  1. Optional: create a backup copy.

  2. Create a ticket. In the ticket specify:

    • The current version of FortiOS. You can view the current version number in the firewall interface under System → Firmware → Current version field ;
    • the desired version of FortiOS. You can view the current version number on the vendor's website.

  3. We'll send in a ticket with the data:

    • The sequence of FortiOS versions to upgrade the operating system;
    • firmware files themselves with the .out extension.

  4. Download firmware files to the device through which you connect to the firewall.

  5. Connect to the firewall.

  6. Go to System → Firmware.

  7. In the Upload Firmware block, click Browse.

  8. Upload the first file according to the sequence from the ticket.

  9. Click Backup config and upgrade.

  10. Press Continue. The device starts rebooting.

  11. Wait for the updated system to start.

  12. Repeat steps 6-11 for each received file, following the sequence from the ticket.