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Working with VMware Tools

VMware Tools™ (open-vm-tools) is a suite of services for managing guest operating systems. For more information about VMware Tools, see the About VMware Tools Administration section in the VMware documentation.

For Windows, the VMware Tools version must be at least 12288. For Linux, the actual version number depends on the OS.

Check the installed version in Cloud Director. If the version is outdated, update VMware Tools.

Install VMware Tools

The latest version of VMware Tools is installed automatically during the initial installation.

  1. From the control panel, open the Cloud Director panel: in the top menu, click Products → Cloud powered by VMware → Cloud Director.

  2. Open the virtual data center page.

  3. Go to Compute → Virtual Machines.

  4. In the virtual machine's ACTIONS menu, select Install VMware Tools → Install.

  5. Open the list of installed programs and check for VMware Tools.

  6. Check that VMware Tools is running: open the Services application → VMware Tools and check the Status column. It should show the value Running, startup type — Automatic.

Check VMware Tools version

  1. From the control panel, open the Cloud Director panel: in the top menu, click Products → Cloud powered by VMware → Cloud Director.
  2. Open the virtual data center page.
  3. Go to Compute → Virtual Machines.
  4. On the virtual machine card, click DETAILS.
  5. In the General section, in the VMware Tools field, check the VMware Tools version. If it says Not installed, VMware Tools is not installed.

Update VMware Tools

We recommend always updating VMware Tools to the latest version.

  1. In the official VMware repository, download the VMware Tools installer.
  2. Run the installer and follow all the steps.
  3. Restart the virtual machine.