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Move a website to a new IP address

Last update:
warning

We have released a new version of DNS hosting (actual) and are gradually disabling the outdated version (legacy) according to the shutdown stages.

Migrate your domains to DNS hosting (actual) now to avoid site downtime when DNS hosting (legacy) is disabled.

If you registered in the Control panel after January 30, 2024, only DNS hosting (actual) is available to you.

You can accelerate the propagation of resource record changes to caching servers. To do this, decrease the record TTL to the minimum possible value a few days before the planned change. Then, change the resource record at the scheduled time, and once the changes have propagated to the caching servers, revert the TTL to its previous value.

  1. In the Control panel, in the top menu, click Products and select DNS hosting.
  2. Open the zone page.
  3. In the menu of the A record group, select Edit.
  4. Change the IP address to the new one.
  5. Click Save.
  6. Wait for the resource record to be updated on the DNS servers. The update can take anywhere from the group TTL to 72 hours. You can view the resource record group TTL in the Control panel: in the top menu, click Products → DNS hosting → Domain zones → zone page.
  7. Optional: check the resource record. If the resource record has not updated on the DNS servers 72 hours after creation, create a ticket.
  8. Verify that requests are only going to the new IP address and that there are no requests from users to the old one. After that, release the old IP address.