---
title: "Check and update administrator data"
sidebar_label: "Check and update administrator data"
description: "How to check and update administrator data in the new data entry form"
sidebar_position: 7
---

import Formbricks from '@theme/MDXComponents/Formbricks'
import Tabs from '@theme/Tabs'
import TabItem from '@theme/TabItem'
import {TabItemLabel} from '@selectel/docux/components'

# Check and update administrator data

The data for some administrators does not comply with the new data entry form. If an administrator's data does not comply with the new data entry form, you cannot:

* register a new domain for this administrator;
* verify a phone number;
* change email and phone number;
* transfer a domain from Selectel to another registrar.

To restore access to these actions, you need to check the domain status and update the administrator data.

When updating administrator data, we recommend entering it exactly as it appears in your profile on the Gosuslugi portal to avoid having to update it later. This will help you complete the mandatory domain administrator identification via Gosuslugi faster once identification becomes available in the Control Panel. Read more about this on the [Domain identification via Gosuslugi (ESIA](https://selectel.ru/services/domains/domains-id/)) page on selectel.ru.

To check the domain status and update administrator data:

<Tabs queryString="update-administrator-data">
  <TabItem value="individuals" default>
    <TabItemLabel>
      Individual and Sole Proprietor
    </TabItemLabel>

    1. In the [control panel](https://my.selectel.ru/dns/default/registrar), on the top menu, click **Products** and select **Domains**.

    2. In the row with the domain, check the domain status in the **Status** column:

       * if the domain status is `Update data`, go to step 3;
       * if the domain has any other status, you do not need to update the administrator data.

    3. In the [control panel](https://my.selectel.ru/dns/default/registrar), on the top menu, click **Products** and select **Domains**.

    4. Open the domain page with the `Update data` status.

    5. In the upper-right corner of the page, click **Update data**.

    6. In a new browser tab, open the [Gosuslugi](https://www.gosuslugi.ru/) portal and log in:

       * if you are an individual, log in to your account;
       * if you are a sole proprietor, log in to your account and select your sole proprietorship role.

    7. In the [control panel](https://my.selectel.ru/dns/default/registrar), on the top menu, click **Products** and select **Domains**.

    8. Open the domain page with the `Update data` status.

    9. In the upper-right corner of the page, click **Update data**.

    10. Compare the administrator data in the Selectel control panel with the data on the Gosuslugi portal you opened in step 6.

    11. If the data does not match or is missing, enter the administrator data exactly as it appears on the Gosuslugi portal:

        11.1. Enter contact details: country of citizenship, phone, email.

        11.2. Enter personal data:

        * for individuals: full name, date of birth;
        * for individual entrepreneurs: full name, date of birth, INN.

        11.3. Select the type of identity document:

        * for Russian residents: passport, international passport, military ID;
        * for non-Russian residents: passport or ID card.

        11.4. Enter identity document details:

        * for passport: series, number, issue date, department code, issued by;
        * for international passport: series, number, issue date, expiration date, issued by;
        * for military ID: number, issue date, issued by;
        * for ID card: number, issue date, expiration date, issued by.

        11.5. Enter the registration address: zip code, region or province, city or town, district, street, house, building, block, and apartment.

    12. Select the **I agree to the processing of personal data in accordance with the Policy** checkbox.

    13. Click **Save information**. The administrator data will be updated for all domains linked to this administrator.

    14. Ensure there are no remaining domains with the `Update data` status; repeat steps 1–2 to verify.
  </TabItem>

  <TabItem value="legal-entities">
    <TabItemLabel>
      Legal entity
    </TabItemLabel>

    1. In the [control panel](https://my.selectel.ru/dns/default/registrar), on the top menu, click **Products** and select **Domains**.

    2. In the row with the domain, check the domain status in the **Status** column:

       * if the domain status is `Update data`, go to step 3;
       * if the domain has any other status, you do not need to update the administrator data.

    3. In the [control panel](https://my.selectel.ru/dns/default/registrar), on the top menu, click **Products** and select **Domains**.

    4. Open the domain page with the `Update data` status.

    5. In the upper-right corner of the page, click **Update data**.

    6. In a new browser tab, open the [Gosuslugi](https://www.gosuslugi.ru/) portal and log in as an individual with a role in the organization that holds the domain.

    7. In the [control panel](https://my.selectel.ru/dns/default/registrar), on the top menu, click **Products** and select **Domains**.

    8. Open the domain page with the `Update data` status.

    9. In the upper-right corner of the page, click **Update data**.

    10. Compare the administrator data in the Selectel control panel with the data on the Gosuslugi portal you opened in step 6.

    11. If the data does not match or is missing, enter the administrator data exactly as it appears on the Gosuslugi portal:

        11.1. Enter contact details: country of registration, email, phone.

        11.2. Enter organization details: name, name in Latin characters (if the primary name is in Cyrillic), INN.

        11.3. Enter the legal address: zip code, region or province, city or town, district, street, house, building, block, and apartment.

        11.4. If the postal address matches the legal address, select the **Matches legal address** checkbox.

        11.5. If the postal address does not match the legal address, enter the zip code, region or province, city or town, district, street, house, building, block, and apartment.

    12. Select the **I agree to the processing of personal data in accordance with the Policy** checkbox.

    13. Click **Save information**. The administrator data will be updated for all domains linked to this administrator.

    14. Ensure there are no remaining domains with the `Update data` status; repeat steps 1–2 to verify.
  </TabItem>
</Tabs>

<Formbricks />
