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Change administrator data

Last update:

If the domain administrator's details have changed, they must be updated in the control panel:

  • for individuals and individual entrepreneurs — email, phone, full name, passport or registration details, place of residence;
  • for legal entities — email, phone, organization name, postal and legal address, tax ID (INN).

If you transferred the domain to Selectel, you will be able to edit the administrator data 30 days after the domain status is changed to ACTIVE.

Change email and phone

  1. In the control panel, on the top menu, click Products and select Domains.

  2. Open the Active Domains tab.

  3. Open the domain page → tab Owner Contacts.

  4. To change the email:

    4.1. In the Email row, click .

    4.2. Enter the new email.

    4.3. Click .

    4.4. We will send an email with a confirmation link to the new email address. In the email, follow the link to confirm the new email address.

  5. To change the phone:

    5.1. In the Phone row, click .

    5.2. Enter the new phone.

    5.3. Click .

    5.4. We will send an SMS with a confirmation link to the new phone number. In the SMS, follow the link to confirm the new phone number.

Change other data

  1. Create a ticket, specify the necessary changes, and attach scans of supporting documents.
  2. We will verify the changes and send a request to update the domain name registry. Once verified, the new data will be displayed in the control panel: in the top menu, click Products → Domains → domain page → Owner Contacts tab.