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Change administrator data

If the domain administrator's details have changed, they must be updated in the control panel:

  • for individuals and individual entrepreneurs — email, phone, full name, passport or registration details, place of residence;
  • for legal entities — email, phone, organization name, postal and legal address, tax ID (INN).

You can:

If you transferred the domain to Selectel, you will be able to change the administrator data 30 days after changing the domain status to ACTIVE.

Change email and phone number

  1. In the control panel, in the top menu, click Products and select Domains.

  2. In the domain row, in the Status column, check the status:

    • if the domain has the Update data status, check and update the administrator data. If you do not do this, changing the email and phone number will not be available;
    • if the domain is in any other status, proceed to step 3.

  3. Open the domain page → Owner details tab.

  4. To change the email:

    4.1. In the Email row, click .

    4.2. Enter a new email.

    4.3. Click .

    4.4. We will send an email with a confirmation link to the new email address. In the email, follow the link to confirm the new email address.

  5. To change the phone number:

    5.1. In the Phone row, click .

    5.2. Enter a new phone number.

    5.3. Click .

    5.4. We will send an SMS with a confirmation link to the new phone number. In the SMS, follow the link to confirm the new phone number.

Change other data

  1. Create a ticket, specify the required changes in the ticket, and attach scans of supporting documents.
  2. We will check the changes and send a change request to the domain name registry. After verification, the new data will be displayed in the control panel: in the top menu, click Products → Domains → domain page → Owner details tab.