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Change administrator data

If the domain administrator's details have changed, they must be updated in the control panel:

  • for individuals and individual entrepreneurs — email, phone, full name, passport or registration details, place of residence;
  • for legal entities — email, phone, organization name, postal and legal address, tax ID (INN).

You can:

If you transferred the domain to Selectel, you can change the administrator data 30 days after the domain status changes to ACTIVE.

Change email and phone number

  1. In the control panel, on the top menu, click Products and select Domains.

  2. In the domain row, in the Status column, check the status:

    • if the domain status is Update Data, check and update the administrator data. If you do not do this, changing the email and phone number will be unavailable;
    • if the domain is in any other status, proceed to step 3.

  3. Open the domain page → Owner Details tab.

  4. To change the email:

    4.1. In the Email row, click .

    4.2. Enter a new email.

    4.3. Click .

    4.4. We will send an email with a confirmation link to the new email. Click the link in the email to confirm the new email.

  5. To change the phone number:

    5.1. In the Phone row, click .

    5.2. Enter a new phone number.

    5.3. Click .

    5.4. We will send an SMS with a confirmation link to the new phone number. Click the link in the SMS to confirm the new phone number.

Change other data

  1. Create a ticket, specify the required changes in the ticket, and attach scans of supporting documents.
  2. We will verify the changes and submit a change request to the domain name registry. After verification, the new data will be displayed in the control panel: in the top menu click Products → Domains → domain page → Owner Details tab.