Reorder a dedicated server

Last update: May 30 2026

If you already have a prebuilt or custom configuration server, you can reorder the same server. Reordering a server is available to the Account Owner and a user with the member role.

Prebuilt configuration server

1. In the Control panel, on the top menu, click Products and select Dedicated Servers.

2. Select a project.

3. In the Servers section, open the server page → in the menu, select Reorder server.

4. On the Checkout tab, verify the dedicated server configuration.

5. Verify the region and pool where your server will be located. If necessary, change the region and pool. Once the order is placed, you cannot change the region and pool.

6. Select an operating system for automatic installation on the server. To select:

   • a standard OS image — open the OS tab. If you need a server without an OS, on the OS tab, select No OS - boot — after the server is handed over, you can install the OS manually or via automatic installation.

     When selecting the Astra Linux OS, the server will be handed over with No OS - boot. After paying for the server, you need to order the Astra Linux OS installation service for the server.

   • OS image with applications — open the Applications **** tab.

7. Optional: select the system drive on which the OS will be installed. If you selected a Linux-based OS in step 4, you can partition the drives and configure software RAID.

8. Optional: for secure connection to the server via the encrypted SSH protocol, select a previously uploaded and placed SSH key or add a new one. Learn more in the instructions for creating and placing an SSH key on a dedicated server.

9. Optional: if you have a Linux-based OS, the User data field will be available. To automate server configuration, specify the server configuration parameters in cloud-config or bash script format. Learn more in the subsection User data examples.

10. Select a traffic consumption model.

11. Select a pricing plan.

12. Specify the number of servers you need. If the required quantity is unavailable, click Notify about availability and create a ticket.

13. Optional: configure IP addresses. If you selected an OS for automatic installation in step 6, the network interface on the server will be configured automatically with the set IP addresses.

    13.1. Configure the public network; to do so, select a VLAN:

    • shared — the server will be assigned a public IP address from the shared VLAN. It will not be possible to change the IP address or add supplementary IP addresses to the server; ;

    • dedicated — if you have already ordered a dedicated subnet, you can select the subnet and assign an IP address to the server.

    13.2. Configure the private network. An IP address from a private subnet can be assigned to a local port of a prebuilt configuration server with one 1 Gbps network card, if a private VLAN is already allocated in the pool and a Linux-based OS is selected for automatic installation.

    To assign a private IP address, select Assign IP address from a private subnet:

    • if you have not yet added a private subnet to the Control panel, click Create private subnet, enter the CIDR from the standard range, click Create, and enter an IP address;

    • if you have already added a private subnet to the Control panel, select the subnet and enter an IP address.

14. Optional: on the Additional services tab, view the list of additional services. You can order additional services after the server is handed over.

15. Confirm that you agree to the payment terms.

16. Click Pay now.

17. Review the order information and click Pay. When the server is ready, you will receive an email notification and will be able to connect to it. The paid period starts from the moment the server is handed over. The server password will be viewable for 24 hours after the server is handed over. If you forget your password, you can reset and recover it. After ordering, you can only perform an upgrade of components — drives, memory, GPU.

Custom configuration server

1. In the Control panel, on the top menu, click Products and select Dedicated Servers.

2. Select a project.

3. In the Servers section, open the server page → in the menu, select Reorder server.

4. If the server configuration is available for ordering, proceed to step 5. If an identical server configuration is not available in any of the regions, you can build a new server in the configurator — more details in the instructions Order a dedicated server of custom configuration.

5. On the Checkout tab, verify the dedicated server configuration.

6. Verify the region and pool, in which your server will be placed. If necessary, change the region and pool. Once the order is placed, you cannot change the region and pool.

7. Optional: if the server configuration includes a hardware RAID controller and you will be using a Linux-based OS, configure a RAID array.
   Drives of the same size added to the RAID controller are automatically combined into a single RAID array.

   To configure a RAID array:

   7.1.Click Add RAID array or change the drive composition in an existing array.

   7.2.Select the drives you want to add to the RAID array.

   7.3.Select the RAID array level. Note the features of configuring software RAID in the Control panel:

   • a RAID 1 array can only include two drives;
   • automatic OS installation is only available for Linux-based OSs and for RAID 1 and RAID 0 arrays.

8. Select an operating system for automatic installation on the server. To select:

   • a standard OS image — open the OS tab. If you need a server without an OS, on the OS tab, select No OS - boot — after the server is handed over, you can install the OS manually or via automatic installation.

     When selecting the Astra Linux OS, the server will be handed over with No OS - boot. After paying for the server, you need to order the Astra Linux OS installation service for the server.

   • OS image with applications — open the Applications **** tab.

9. Optional: select the system drive on which the OS will be installed. If you selected a Linux-based OS in step 8, you can partition the drives and configure software RAID.

10. Optional: for a secure connection to the server via the encrypted SSH protocol, select a previously uploaded and placed SSH key or add a new one. Learn more in the instructions for creating and placing an SSH key on a dedicated server.

11. Optional: if you have a Linux-based OS and no HBA or RAID controllers are added to the server configuration, the User data field will be available. To automate server configuration, specify the server configuration parameters in cloud-config or bash script format. Learn more in the subsection User data examples.

12. Select a traffic consumption model.

13. Select a pricing plan.

14. Specify the number of servers you need.

15. Optional: if you selected an OS for automatic installation in step 8, configure the IP address; to do so, select a VLAN:

    • shared — the server will be assigned a public IP address from the shared VLAN.
      It will not be possible to change the IP address or add supplementary IP addresses to the server;

    • dedicated — if you have already ordered a dedicated subnet, you can select the subnet and assign an IP address to the server.

16. Optional: enter a comment to the order. For example, specify equipment connection specifics or the preferred drive installation order. The drive installation order affects the order in which they are detected by the system. By default, drives are installed in the following order: NVMe → SSD → HDD. If a system drive is not assigned during partitioning, the OS will be installed on the drive detected first by the system.

17. Optional: on the Additional Services tab, view the list of additional services. You can order additional services after the server is handed over.

18. Confirm that you agree to the payment terms.

19. Click Pay now.

20. Review the order information and click Pay. Depending on the selected components, preparing the server for operation may take from one to five business days. When the server is ready, you will receive an email notification and will be able to connect to it. The paid period starts from the moment the server is handed over. The server password will be viewable for 24 hours after the server is handed over. If you forget your password, you can reset and recover it.