Modify the rack for a dedicated server
Any ordered server will be located in a rack in the server room.For more details, see the Pool subsection of the Locations guide.
Servers of ready configuration, including Chipcore, are installed in racks in advance.Servers of custom configuration are installed in empty rack slots after ordering.When ordering several servers, our algorithm analyzes technical capabilities at the time of order and attempts to place servers in different racks to increase fault tolerance.
Each rack has three points of failure: an internet port, a local port, and power.In extremely rare cases, rack performance may be compromised.If a service downtime of even a few minutes is critical, we recommend placing your servers such that servers of the same project are located in different racks.This will minimize the risk of service unavailability in the event of a rack failure.
You can view current server locations and submit a request to move a server to a different rack in the Control panel: in the top menu, click Products and select Dedicated Servers → Servers → the Rack location **** tab.
Move a server to a different rack
You can move a server between racks only within the same pool.
- In the Control panel, on the top menu, click Products and select Dedicated Servers.
- In the Servers section, open the Rack location **** tab.
- Select the rack from which you need to move the server and click Request server migration.
- Select the server(s) to migrate.
- In the Comment field, enter additional information, for example, specify racks that the server should not be moved to, or servers that you cannot share a rack with.
- Click Request relocation.A ticket will be automatically created with the request for server relocation.
- Wait for a Selectel employee to respond regarding the possibility of moving the server.If server relocation is possible, the employee will confirm a convenient time for the work and notify you upon completion after the server has been moved to a different rack.