Restart remote desktop
If you encounter issues on the remote desktop side, reboot it. There are two reboot methods available:
- soft restart without power cycling;
- hard restart with power cycling.
Perform a soft restart
The remote desktop will reboot without power being disconnected. The operating system will shut down correctly and restart.
- Open Omnissa Horizon® Client or the daas.vmw.selectel.com portal → VMware Horizon HTML Access.
- In the menu of the desktop, select Reset.
Perform a hard restart
We recommend performing a hard restart only if the server is not responding.
The remote desktop will turn off and then immediately turn back on. Any unsaved data may be lost.
- Open Omnissa Horizon® Client or the daas.vmw.selectel.com portal → VMware Horizon HTML Access.
- In the menu of the desktop, select Restart.