Restart remote desktop
If you encounter issues with the remote desktop, reboot it. Two reboot methods are available:
- soft restart without power cycling;
- hard restart with power cycling.
Perform a soft restart
The remote desktop will reboot without power cycling. The operating system will shut down correctly and restart.
- Open Omnissa Horizon® Client or the daas.vmw.selectel.com portal → VMware Horizon HTML Access.
- In the menu of the desktop, select Reset.
Perform a hard restart
We recommend performing a hard restart only if the server is not responding.
The remote desktop will shut down and immediately power on. If you have unsaved data, it may be lost.
- Open Omnissa Horizon® Client or the daas.vmw.selectel.com portal → VMware Horizon HTML Access.
- In the menu of the desktop, select Restart.