Restart remote desktop
If there are issues on the remote desktop side, restart it. Two restart methods are available:
- soft restart without power cycling;
- hard restart with power cycling.
Perform a soft restart
The remote desktop will restart without powering off. The operating system will shut down correctly and start up again.
- Open Omnissa Horizon® Client or the daas.vmw.selectel.com portal → VMware Horizon HTML Access.
- In the desktop menu, select Reset.
Perform a hard restart
We recommend performing a hard restart only if the server is not responding.
The remote desktop will turn off and immediately turn back on. Any unsaved data may be lost.
- Open Omnissa Horizon® Client or the daas.vmw.selectel.com portal → VMware Horizon HTML Access.
- In the desktop menu, select Restart.