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Add user
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Add user

The Account Owner and User Administrator can add users.

You can create a user to access the control-panel or service user for program access, see the User Types and Roles instructions for details.

If you have problems adding a user, create a ticket.

Add a control panel user

  1. From Control Panel, open the menu (account number) in the upper right corner and select Profile & Settings.
  2. Go to User Management.
  3. Click Add User.
  4. Select the user type Control Panel User.
  5. Enter the user's email.
  6. Select user role. To add users with the role of Account Administrator or Project Administrator, the balance of the account must have a minimum of 100 ₽.
  7. If you have selected the Project Administrator or Project Viewer role, check the desired projects.
  8. Optional: to assign another role to a user, click Add Role and select the desired role. Consider the allowed role combinations.
  9. Optional: check notifications categories to be sent to the user.
  10. Click Add User. The user will be added to the list on the Control Panel Users tab with a status of Unactivated.
  11. The user will be emailed a link to sign-up-by-invitation. The account is activated after the mail is confirmed and registration is completed.

Add service user

  1. From Control Panel, open the menu (account number) in the upper right corner and select Profile & Settings.
  2. Go to User Management.
  3. Click Add User.
  4. Select the Service User user type.
  5. Enter a username. It will be used during authorization.
  6. Enter a password for the user or generate one. Once a user is created, you cannot view the password — you can only generate a new one. The password must be no shorter than eight characters and contain Latin letters of different cases and digits.
  7. Select user role. To add users with the role of Account Administrator or Project Administrator, the balance of the account must have a minimum of 100 ₽.
  8. If the Project Administrator, Project Supervisor, Object Store Administrator, or Object Store User role is selected, check the desired projects.
  9. Optional: to assign another role to a user, click Add Role and select the desired role. Consider the allowed role combinations.
  10. Click Add User. It will be added to the list on the Service Users tab. The account will be active immediately.

View Service User ID

  1. From Control Panel, open the menu (account number) in the upper right corner and select Profile & Settings.
  2. Go to User ManagementService Users tab.
  3. In the user line, look at the value of the UID field.