Payment Models
The service fee is deducted from desired account balance according to the service payment model. Services can be paid according to one of three models:
In order to continue using the services, you need to make sure that you have the right amount of money in your balance by the time the service is debited. The order of debiting depends on the payment model. You can set up balance notifications, auto refill, or auto account generation to replenish the balance in a timely manner.
You can view the balance status in the control panel, the balance is displayed at the top of the page.
One-off payment
The service is charged once at the time of ordering and is not automatically renewed. If you need the service again, order it again.
Rate plan
The service is paid according to the tariff plan, which determines the duration of the paid period and the amount of payment for the period. When ordering the service, the payment for the first period is deducted from the balance, further payments are deducted automatically at the beginning of each following period.
Services from Network Services, Additional Services and Monitoring sections of the control panel can be paid in advance, before the beginning of the next period.
To disconnect a service plan payment, disconnect the service or disconnect the monthly payment. Disconnecting the monthly payment is a rejection of the service.
Pay for the service according to the tariff plan in advance
The function is available for services from Network Services, Additional Services and Monitoring sections of the control panel .
- In the Control Panel, on the top menu, click Infrastructure.
- In the Upcoming payments block, expand the row of the desired service.
- From the payment menu, click Pay for Services. The payment for the upcoming period will be deducted from the balance.
Deactivate payment for services according to the tariff plan
If you disable the dedicated server service , all additional services will be automatically deactivated.
- In the Control Panel, on the top menu, click Infrastructure.
- In the Upcoming payments block, expand the row of the desired service.
- In the payment menu, click Disable Monthly Payment or Disable Service<date>.
- Confirm that the payment has been deactivated.
- 14 days before the end of the paid period, the service will appear on the main page of your dashboard in the Ends within 2 weeks block.
Extend the service
As long as the service is in the Ending block for 2 weeks, you can extend it.
- In the Control Panel, on the top menu, click Infrastructure.
- In the Ends within 2 weeks block, expand the row for the desired service.
- From the payment menu, click Enable Monthly Payment → Enable Payment or Do Not Disable Service.
Pay-as-you-go
The service is paid for every hour. Payment is calculated based on the actual consumption of resources for the previous hour. To order the service,
To disable payment for pay-as-you-go products and services, delete all data, objects, and projects in the service.
Procedure for writing off funds
For services with one-time and fee-for-service charges:
- if you order a service or pay for it from the block of upcoming payments, you must have enough funds of one type on your balance . If there is a full amount in different types of funds, you will be able to choose which type of funds to use for payment. If there is only enough money in one type of funds, the payment will be deducted from it;
- if the service fee is automatically deducted for the second and subsequent usage periods, the bonuses are deducted first, then the fixed assets. The amount will be deducted from the funds that are sufficient for full payment according to the tariff.
For pay-as-you-go services, funds are always automatically deducted in the following order: bonuses, basic funds. Funds can be deducted in installments. If there are not enough bonuses, the remaining part will be deducted from the fixed assets.