Top up balance
You can top up your balance only in Russian rubles (₽).
Ways to top up the balance
The method of topping up the balance depends on the type of account and country of residence that was specified during registration
Russian residents
Non-residents of the Russian Federation
Top up balance
Money is credited instantly for all methods of balance replenishment, except for transfers from the bank account. The speed of crediting money by transfers depends on your bank.
Bank account
Bank card
QR code (SBP)
YouMoneyWallet
If your account has balances by service type, you cannot select a balance when making a payment on your account — the money is credited to the main balance. After the payment is credited, you will be able to transfer money to another balance.
Payment processing takes up to three business days, processing speed depends on the bank.
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In the control panel, on the top menu, click Billing.
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Go to the Billing Overview section.
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In the Balance block, click Top up balance.
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Select a payment method Bank account.
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Enter the recharge amount (at least 100 ₽).
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Click Continue. An invoice for payment will be generated in the control panel.
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Send the invoice by email or download it in PDF format. You can do this later on the invoice page.
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In the payment order, specify the data from the invoice:
- payment amount. To change the amount, generate a new invoice;
- details of the payee (Selectel);
- payer's details.
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If you are paying the invoice yourself, please indicate the purpose of payment using the sample:
Пополнение лицевого счета №<номер_аккаунта>/<номер_счета>, в т. ч. НДС <сумма>.Specify:
<account_number>— account number, you can see in the certificates of work performed and notificationsno-reply@selectel.ru;<account_number>— account number, you can see in the payment order;<amount>— VAT amount.
If you fill in the payment purpose incorrectly, we will not be able to identify which account the payment is for and will contact you in a ticket. You will need to send a reply email with the correct information using the template we send in the ticket.
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If a third party is paying for your account, please provide a sample payment designation:
Оплата за <заказчик>, по лицевому счету №<номер_аккаунта>/<номер_счета>.Specify:
<customer>— Full name of an individual, name of a legal entity or sole proprietor to whom the account is registered;<account_number>— account number of an individual, legal entity or sole proprietorship, can be viewed in the certificates of work performed and notificationsno-reply@selectel.ru;<account_number>— account number of an individual, legal entity or sole proprietorship can be viewed in the payment order.
If the purpose of the payment was not specified according to the sample, supporting documentation will need to be attached depending on who is paying the bill:
- a natural person pays the invoice — a power of attorney is required to represent the interests of a natural person (power of attorney template) or a legal entity or sole proprietorship (power of attorney template);
- legal entity pays the invoice — a letter of correction is required, we will send you a template letter in a ticket.
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Optional: set up auto-counting.
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If the money takes a long time to arrive, you can speed up the crediting. To do this, create a ticket and attach to it a payment order with a bank stamp of execution.
It is possible to replenish the balance only from Russian Visa or MasterCard cards or MIR cards.
- In the control panel, on the top menu, click Billing.
- Go to the Billing Overview section.
- In the Balance block, click Refill balance.
- Select a payment method Bank cards.
- Optional: check the Save Map checkbox.
- If your account has balances by service type, select the balance to top up.
- Enter the recharge amount (at least 100 ₽).
- Click Continue. You will be redirected to the Your Payments processing center page.
- Enter card details and confirm payment.
- Optional: set up auto refill.
To pay by QR code, you need to have an account in a Russian bank participating in the fast payment system (the list of banks can be found on the SBP website) and the bank's mobile application.
- In the control panel, on the top menu, click Billing.
- Go to the Billing Overview section.
- In the Balance block, click Refill balance.
- Select the QR code payment method.
- If your account has balances by service type, select the balance to top up.
- Enter the recharge amount (at least 100 ₽).
- Click Continue. A QR code for payment will be generated.
- In your bank's app, open the QR code payment.
- Scan the QR code.
- Confirm payment.
Read about ways to top up your YuMoney Wallet on the YuMoney website.
- In the control panel, on the top menu, click Billing.
- Go to the Billing Overview section.
- In the Balance block, click Refill balance.
- Select a payment method for YouMoney.
- If your account has balances by service type, select the balance to top up.
- Enter the recharge amount (at least 100 ₽).
- Click Continue. You will be redirected to the YouMoney website.
- Authorize and confirm the payment.
View payment status
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In the control panel, on the top menu, click Billing.
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Go to the Transaction History section.
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Click on the operation.
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In the Status field, see the status of the payment.