Top up balance

Last update: June 09 2026

For your information

You can top up your balance only in Russian rubles (₽).

Ways to top up the balance

The method of topping up the balance depends on the type of account and country of residence that was specified during registration.

Russian residents

Personal account	by bank card; by bank transfer; by QR code; via YouMoney wallet
Business account: Legal entity	by bank card; by bank transfer; by QR code
Business account: Sole trader	by bank card; by bank transfer; by QR code
Business account: State institution	by bank transfer

Non-residents of the Russian Federation

Personal account	by bank card (MIR, Russian Visa, or MasterCard); by bank transfer; via YouMoney wallet
Business account	by bank card (MIR, Russian Visa, or MasterCard); by bank transfer

Top up balance

Money is credited instantly for all top-up methods, except for bank transfers. the speed of funds crediting by transfer depends on your bank.

After topping up your balance, you can view payment status and download the receipt.

Bank account

If there are balances by service type in the account, you cannot choose a balance when paying via invoice — money is credited to the main balance. After the payment is credited, you will be able to transfer money to another balance.

Payment processing takes up to three working days; the processing speed depends on the bank.

1. In the control panel, on the top menu, click Billing.

2. Go to the Billing Overview section.

3. In the Balance block, click Top up balance.

4. Select the payment method Bank account.

5. Enter the top-up amount (at least 200 ₽).

6. Click Continue. An invoice for payment will be generated in the control panel.

7. Send the invoice by email or download it in PDF format. You can do this later on the invoice page.

8. In the payment order, specify the details from the invoice:

   • payment amount. To change the amount, generate a new invoice;
   • payee details (Selectel);
   • payer details.

9. If you are paying the invoice yourself, specify the payment purpose from the invoice as shown in the example:

   "Topping up personal account No. <account_number> / <invoice_number>, incl. VAT <amount>".

   Specify:

   • <account_number> – account number, can be viewed in work completion certificates and notifications no-reply@selectel.ru;
   • <invoice_number> – unique number of the invoice being paid; can be viewed in the invoice;
   • <amount> – VAT amount.

   If you fill in the payment purpose incorrectly, we will not be able to determine which account the payment was for, and we will contact you in a ticket. You will need to send a response letter with the correct information using the template that we will send in the ticket.

10. If a third party is paying for your account, specify the payment purpose as shown in the example:

    "Payment for <customer>, on personal account No. <account_number> / <invoice_number>".

    Specify:

    • <customer> – full name of the individual, name of the legal entity or sole proprietorship to whom the account is registered;
    • <account_number> – account number of the individual, legal entity, or sole trader, can be viewed in work completion certificates and notifications no-reply@selectel.ru;
    • <invoice_number> – unique invoice number of the individual, legal entity, or sole proprietorship; can be viewed in the invoice.

    If the payment purpose was not specified according to the sample, you will need to attach supporting documents depending on who is paying the invoice:

    • an individual is paying the invoice — you need a power of attorney to represent the individual’s interests (power of attorney template) or those of a legal entity or sole proprietorship (power of attorney template);
    • a legal entity is paying the invoice — a clarification letter is required, we will send the letter template to you in a ticket.

11. Optionally: configure an auto-invoice.

12. If money is slow to arrive, you can speed up the crediting. To do this, create a ticket and attach a payment order with a bank execution stamp.

Bank card

You can top up your balance only with Russian Visa or MasterCard cards, or a MIR card.

1. In the control panel, on the top menu, click Billing.
2. Go to the Billing Overview section.
3. In the Balance block, click Top up balance.
4. Select the payment method Bank cards.
5. Optionally: select the Save card checkbox.
6. If there are balances by service type in the account, select the balance to top up.
7. Enter the top-up amount (at least 200 ₽).
8. Click Continue. You will be redirected to the payment processor page.
9. Enter your card details and confirm the payment. The payment receipt will be automatically sent to the account owner's email address from no-reply@ofd-yarus.ru or no-reply@ofd-ya.net, you will also be able to download the receipt in the control panel.
10. Optionally: configure auto-top-up.

QR code (SBP)

To pay by QR code, you must have an account with a Russian bank participating in the Faster Payments System (a list of banks can be viewed on the SBP website) and the bank’s mobile application.

1. In the control panel, on the top menu, click Billing.
2. Go to the Billing Overview section.
3. In the Balance block, click Top up balance.
4. Select the payment method QR code.
5. If there are balances by service type in the account, select the balance to top up.
6. Enter the top-up amount (at least 200 ₽).
7. Click Continue. A QR code will be generated for payment.
8. In your bank's application, open payment by QR code.
9. Scan the QR code.
10. Confirm the payment. The payment receipt will be automatically sent to the account owner's email address from no-reply@ofd-yarus.ru or no-reply@ofd-ya.net, you will also be able to download the receipt in the control panel.

YouMoney wallet

For information about ways to top up a YouMoney wallet, read at the YouMoney website.

1. In the control panel, on the top menu, click Billing.
2. Go to the Billing Overview section.
3. In the Balance block, click Top up balance.
4. Select the payment method YouMoney.
5. If there are balances by service type in the account, select the balance to top up.
6. Enter the top-up amount (at least 200 ₽).
7. Click Continue. You will be redirected to the YouMoney website.
8. Authorize and confirm the payment. The payment receipt will be automatically sent to the account owner's email address from no-reply@ofd-yarus.ru or no-reply@ofd-ya.net, you will also be able to download the receipt in the control panel.

View payment status

1. In the control panel, on the top menu, click Billing.

2. Go to the Transaction History section.

3. Click on the operation.

4. In the Status field, check the payment status.

   Awaiting payment	Payment created in the control panel but not yet paid
   Credited	Money has been credited to the balance or deducted for a service
   Conditionally credited	Money has been credited to the balance and is available for use, but has not yet reached the Selectel current account
   Awaiting clarification	Money has been received but not credited to the balance (the payment was received from a third party or an incorrect payment purpose was specified), wait for a ticket from technical support
   Rejected	Processing center rejected the payment (incorrect card details, bank-side issues, etc.)
   Returned	Return of payment by bank card based on refund documents
   Deleted	Payment deleted as no funds were received. Unpaid bank invoices are deleted after 30 days, other payments — after three days

Download receipt

You can download the payment receipt in the control panel. A receipt is generated when you top up your balance by bank card, via QR code, and via YouMoney wallet.

The receipt becomes available for download in the control panel within one day after payment and is stored for six months from the date of payment. If more than six months have passed since the payment date, you can find the receipt in the account owner's email address. Receipts are automatically sent after payment from no-reply@ofd-yarus.ru or no-reply@ofd-ya.net.

To download the receipt:

1. In the control panel, on the top menu, click Billing.
2. Go to the Transaction History section.
3. Select the funds type on the balance — main, operation type — receipts.
4. In the operation row, click Payment receipt.