Top up
You can top up your balance only in Russian rubles (₽).
Ways to replenish the balance
The method of deposit depends on the type of account and country of residence, which were specified at the time of deposit registrations.
Russian residents
Non-residents of the Russian Federation
Top up
Money is credited instantly for all methods of balance replenishment, except for transfers from the bank account. The speed of crediting money by transfers depends on your bank.
Bank account
Bank card
QR code (SBP)
YouMoneyWallet
If the account has balances by type of service When you make a payment on your account, you cannot select a balance — the money is credited to the main balance. After the payment is credited, you will be able to transfer money to another balance.
Payment processing takes up to three business days, processing speed depends on the bank.
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В control panels from the top menu, press Billing.
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Go to the section Billing Overview.
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In the block Balance click Top up.
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Choose a payment method Bank account.
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Enter the payment amount (at least 100 ₽) and press Continue. An invoice for payment will be generated in the control panel.
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Send the invoice by email or download it in PDF format. You can do this later on the invoice page.
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In the payment order, specify the data from the invoice:
- payment amount. To change the amount, generate a new invoice;
- details of the payee (Selectel);
- payer's details.
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If you are paying the invoice yourself, please indicate the purpose of payment using the sample:
Пополнение лицевого счета №<номер_аккаунта>/<номер_счета>, в т. ч. НДС <сумма>.Specify:
<номер_аккаунта>— account number, you can see in the certificates of work performed and notificationsno-reply@selectel.ru;<номер_счета>— account number, you can see in the payment order;<сумма>— VAT amount.
If you fill in the payment purpose incorrectly, we will not be able to identify which account the payment is for and will contact you in a ticket. You will need to send a reply email with the correct information using the template we send in the ticket.
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If a third party is paying for your account, please provide a sample payment designation:
Оплата за <заказчик>, по лицевому счету №<номер_аккаунта>/<номер_счета>.Specify:
<заказчик>— Full name of a natural person, name of a legal entity or sole proprietor to whom the account is registered;<номер_аккаунта>— account number of an individual, legal entity or sole proprietorship, can be viewed in the acts of work performed and notificationsno-reply@selectel.ru;<номер_счета>— account number of an individual, legal entity or sole proprietorship, can be viewed in the payment order.
If the purpose of the payment was not specified according to the sample, supporting documentation will need to be attached depending on who is paying the bill:
- an individual pays the invoice — a power of attorney is required to represent the interests of the individual (power of attorney template) or a legal entity or individual entrepreneur (power of attorney template);
- legal entity pays the invoice — a letter of correction is required, we will send you a template letter in a ticket.
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Optional: set up auto-counting.
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If the money is taking a long time to arrive, you can speed up the enrollment. To do this file a ticket and attach to it a payment order with a bank stamp of execution.
It is possible to replenish the balance only from Russian Visa or MasterCard cards or MIR cards.
- В control panels from the top menu, press Billing.
- Go to the section Billing Overview.
- In the block Balance click Top up.
- Choose a payment method Bank cards.
- Optional: check the checkbox Save map.
- If the account has balances by type of service Select the balance to be replenished.
- Enter the payment amount (at least 100 ₽) and press Continue. You will be redirected to the Your Payments processing center page.
- Enter card details and confirm payment.
- Optional: autofill.
To pay by QR code you need to have an account in a Russian bank participating in the system of fast payments (the list of banks can be found on the following page) look on the SBP website) and the bank's mobile app.
- В control panels from the top menu, press Billing.
- Go to the section Billing Overview.
- In the block Balance click Top up.
- Choose a payment method QR code.
- If the account has balances by type of service Select the balance to be replenished.
- Enter the payment amount (at least 100 ₽) and press Continue. A QR code for payment will be generated.
- In your bank's app, open the QR code payment.
- Scan the QR code.
- Confirm payment.
Read about ways to replenish your YouMoney Wallet at YouMoney's website.
- В control panels from the top menu, press Billing.
- Go to the section Billing Overview.
- In the block Balance click Top up.
- Choose a payment method YouMoney.
- If the account has balances by type of service Select the balance to be replenished.
- Enter the payment amount (at least 100 ₽) and press Continue. You will be redirected to the YouMoneu website.
- Authorize and confirm the payment.
View payment status
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В control panels from the top menu, press Billing.
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Go to the section Transaction history.
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Click on the operation.
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In the field Status check the payment status.