Delete account

Last update: January 29 2025

Delete account

Only the Account Owner can submit a request to delete an account.

1. Before submitting a request:

   • refuse active services;
   • pay off the debt;
   • issue a refund for unused money;
   • delete the bank card.

2. In control panel in the upper right corner, open the menu (account number) and select the item Profile and settings.

3. Go to the section Safety.

4. In the block Account Deletion click Request deletion.

5. Enter the reason for deleting the account.

6. Click Send request. Once we have verified your request, we will delete the account.