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Telegram bot

Last update:

Users with access to the control panel can independently link their account to the Telegram bot if they are subscribed to email notifications.

Multiple Selectel accounts can be linked to one Telegram account.

Telegram bot capabilities

In the Telegram bot, a user has access to features permitted by their role.

The Telegram bot can be used to:

  • view the current balance;
  • receive account notifications for the Balance and payments and Technical works categories, if you are subscribed to email notifications for these categories;
  • receive information about ticket updates — the bot will send notifications about any actions in a ticket; you cannot manage these notifications;
  • for legal entities: request accounting documents for the last three months and download them in the bot at any time.

You can manage Telegram bot settings.

  1. Authorize on Telegram.
  2. In the control panel in the upper-right corner, open the menu (account number) and select Profile.
  3. Go to the Notification Settings section.
  4. In the Telegram block, click Connect.
  5. Scan the QR code or follow the link on Telegram.
  6. Send the /start command.

Manage Telegram bot settings

You can change settings for some notifications in the Telegram bot by enabling and disabling categories for Balance and payments and Technical works. If you disable notifications for a category in the Telegram bot, they will continue to be sent to your email.

To change Telegram bot settings, click Menu → Notifications and follow the instructions.

  1. In the control panel in the upper-right corner, open the menu (account number) and select Profile.
  2. Go to the Notification Settings section.
  3. In the Telegram block, click Disconnect.