---
title: "Account Notifications"
sidebar_label: "Notifications"
description: "Available account notification categories, how to subscribe a user to a notification category, and how to enable notifications in Telegram"
sidebar_position: 8
---

import Tabs from '@theme/Tabs'
import TabItem from '@theme/TabItem'
import {TabItemLabel} from 'docs-kit/components'
import {CustomTable} from 'docs-kit/components'
import BellIcon from 'docs-kit/icons/bell'
import TrashIcon from 'docs-kit/icons/trash'
import Formbricks from '@theme/MDXComponents/Formbricks'

# Account Notifications

You can receive notifications:

* in the [control panel](#control-panel-notifications), they are displayed in the upper right corner of the page in the <BellIcon /> menu. They are received by all [users](/access-control/user-types.mdx#users). Notifications are divided into [categories](#notification-categories);
* via [email](#email-notifications), if you have been subscribed to them by the Account Owner or a user with the [`iam.admin`](/access-control/role-reference.mdx#iam-admin) role. Email notifications are divided into [categories](#notification-categories) to which different recipients can be subscribed;
* in the [Telegram bot](/account/telegram-bot.mdx), if you are already subscribed to email notifications. You can only receive notifications for the [categories](#notification-categories) Balance and payments and Maintenance in Telegram. Notifications in Telegram are not available to [subscribers](#manage-subscribers).

## Notification categories \{#notification-categories}

<CustomTable>
  <table data-sticky>
    <tbody>
      <tr>
        <th>Account and contract</th>

        <td>
          <ul>
            <li>Changing profile data;</li><li>contract changes;</li><li>changes to partner program terms;</li><li>changes to terms of service;</li><li>account deletion</li>
          </ul>
        </td>
      </tr>

      <tr>
        <th>Accounting documents</th>

        <td>
          <ul>
            <li>Invoices;</li><li>reporting documents (only for legal entities that are residents of the Russian Federation);</li><li>changing payment details;</li><li>information about EDI;</li><li>changes to payment processing</li>
          </ul>
        </td>
      </tr>

      <tr>
        <th>Balance and payments</th>

        <td>
          <ul>
            <li>Debts;</li><li>refunds;</li><li>postponement of blocking or deletion of a resource due to non-payment;</li><li>debiting funds from the account;</li><li>issues with topping up the balance</li>
          </ul>
        </td>
      </tr>

      <tr>
        <th>Maintenance</th>

        <td>
          <ul>
            <li>Scheduled work that affects your infrastructure;</li><li>incidents and outages</li>
          </ul>
        </td>
      </tr>

      <tr>
        <th>Products and services</th>

        <td>
          <ul>
            <li>Status of used products and services;</li><li>ordering new infrastructure;</li><li>product updates</li>
          </ul>
        </td>
      </tr>
    </tbody>
  </table>
</CustomTable>

## Notifications in the control panel \{#control-panel-notifications}

You cannot disable such notifications or manage which [notification categories](#notification-categories) users with a specific role see.

Notification visibility in the control panel depends only on the user's [access scope](/access-control/access-management.mdx#scopes) (account or project).

## Email notifications \{#email-notifications}

You can configure email notifications (email-notifications):

* on infrastructure and balance status. Additionally, you can configure a threshold amount and frequency for [balance notifications](/balance-and-payments/manage/balance-notifications.mdx) and [automated invoicing](/balance-and-payments/manage/autobill.mdx);
* changes to tickets;
* notifications that appear in the [control panel](https://my.selectel.ru/notices).

[Subscribe to email notifications](#subscribe-to-category) and [unsubscribe from them](#unsubscribe-from-category) for different [recipients](#email-notifications-recipients) can be done by the Account Owner and users with the [`iam.admin`](/access-control/role-reference.mdx#iam-admin) role.Email notifications can be [available](#email-notification-availability) to a specific group of recipients from those who are subscribed to them.

You can view which notification categories you are subscribed to in the [control panel](https://my.selectel.ru/profile/subscriptions): in the upper right corner, open the menu (account number) → **Profile** → **Notification settings**.

If you are subscribed to email notifications, you can [enable them in Telegram](/account/telegram-bot.mdx).

### Email notification recipients \{#email-notifications-recipients}

The following can receive email notifications:

* Account Owner — receives all notifications and cannot disable them;
* users — receive notifications for categories they are subscribed to;
* subscribers — receive notifications for categories they are subscribed to. They do not have a user account or access to the control panel. [Managing subscribers](#manage-subscribers) and their notifications can only be done by the Account Owner and users with the [`iam.admin`](/access-control/role-reference.mdx#iam-admin).

### Email notification availability \{#email-notification-availability}

If a recipient is subscribed to a [notification category](#notification-categories), the availability of a specific notification depends on which recipients it is intended for.

A notification can be intended for one of the recipient groups:

* all notification recipients:

  * Account Owner;
  * users regardless of their role and access scope;
  * subscribers;
* account notification recipients:

  * Account Owner;
  * users with `member` roles in the Account access scope and `billing`;
  * subscribers;
* project notification recipients:

  * users with `member` and `reader` roles in the Project access scope and the selected project;
  * account notification recipients — they receive notifications for all projects.

### Subscribe to a notification category \{#subscribe-to-category}

:::info

Notification subscription can be managed by the Account Owner and users with the [`iam.admin`](/access-control/role-reference.mdx#iam-admin).

:::

You can subscribe a user or an existing subscriber to notifications. To subscribe a subscriber to notifications for the first time, [add them](#add-subscriber).

1. In the [control panel](https://my.selectel.ru/iam/notifications), click **IAM**.
2. Go to the **Notification recipients**.
3. Select the list view **By recipient**.
4. Expand the block with notification settings for the required user.
5. In the line of the required notification category, turn on the toggle.

### Unsubscribe from a notification category \{#unsubscribe-from-category}

:::info

Notification unsubscription can be managed by the Account Owner and users with the [`iam.admin`](/access-control/role-reference.mdx#iam-admin).

:::

You can unsubscribe a user or subscriber from a notification category.The account owner cannot be unsubscribed from notifications.

1. In the [control panel](https://my.selectel.ru/iam/notifications), click **IAM**.
2. Go to the **Notification recipients**.
3. Select the list view **By recipient**.
4. Expand the block with notification settings for the required recipient.
5. In the line of the required notification category, turn off the toggle.

### Manage subscribers \{#manage-subscribers}

:::info

Managing subscribers can be done by the [Account Owner](/access-control/user-types.mdx#account-owner) and users with the [`iam.admin`](/access-control/role-reference.mdx#iam-admin).

:::

You can [add a subscriber](#add-subscriber) — they will be subscribed to the notification categories you select when adding them.An existing subscriber can be [unsubscribed from a notification category](#unsubscribe-from-category) or [subscribed to another](#subscribe-to-category).A subscriber can be [deleted](#delete-subscriber).

#### Add a subscriber \{#add-subscriber}

1. In the [control panel](https://my.selectel.ru/iam/notifications), click **IAM**.
2. Go to the **Notification recipients**.
3. Click **Add subscriber**.
4. Enter the subscriber's email address.
5. Select the notification categories the subscriber will receive.
6. Click **Add**. The subscriber will be added to the notification recipients list with the **Subscriber**.

#### Delete a subscriber \{#delete-subscriber}

1. In the [control panel](https://my.selectel.ru/iam/notifications), click **IAM**.
2. Go to the **Notification recipients**.
3. Select the list view **By recipient**.
4. In the line of the required subscriber, click <TrashIcon />.
5. Enter the subscriber's email.
6. Click **Delete**.

<Formbricks />