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Order and configure Multifactor two-factor authentication

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  1. Create a ticket to request Multifactor two-factor authentication. Specify the following in the ticket:

    • the number of user licenses for the system (at least five licenses);
    • the plan — Standard or Extended. The extended plan includes a Telegram chat for technical support, a personal manager, mobile app personalization, and more;
    • whether you need single sign-on (SSO) enabled;
    • The full name, phone number, and corporate email of the administrator who will have access to the Multifactor system.

  2. Wait for a response from a Selectel employee confirming that the service has been enabled.

  3. Wait for an email to the address you provided in the ticket in step 1. The email will contain a link to register in the Multifactor control panel and instructions for configuring two-factor authentication.

  4. Register in the Multifactor control panel using the link from the email. The link is valid for 25 minutes. If you were unable to register within 25 minutes, create a ticket. We will send an email with a new registration link.

  5. Configure two-factor authentication according to the instructions in the email.